Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Dionne Powell
Amira is very professional, and I am satisfied with her customer service.
Pattie Murphy
Thomas was knowledgeable and easy to work with...If I called with a concern he was right on it and helped to understand every step.
Janis Traynor
From our initial contact through the closing of our loan, Michael went out of his way to take care of details and follow through on promises. His service exceeded our expectations. He is the guy to request when you' want outstanding customer service.
Reza Azman
Best experience I've EVER had getting a loan. I've bought 3 houses in the past 8-10 years, with refis on all those places, and I'm wishing I had picked Rocket Mortgage back then. Alan made the process simple and painless. Never going any where else for future loan needs.
Trina Williams
It was very pleasant working with Moe. He was quick to answer whatever questions I had regarding my loan process. He made the process easy and timely. I never had to pick up the phone. He provided me with an update of my loan process almost everyday either from phone call or email. I would highly recommend Moe. Actually, this is my second refinance with Moe. I kept his phone number from the...It was very pleasant working with Moe. He was quick to answer whatever questions I had regarding my loan process. He made the process easy and timely. I never had to pick up the phone. He provided me with an update of my loan process almost everyday either from phone call or email. I would highly recommend Moe. Actually, this is my second refinance with Moe. I kept his phone number from the first time.Read MoreRead Less
Clark Velardez
Nick was professional for this company and for the client (myself) during the whole process with my refinancing. Even though with the amount of personal information they required, Nick made me feel calm and collected to be able to provide documents needed. He kept me updated every step of the way during the process. It was a pleasure to have worked with him with my refinancing, Thank you Nick.
Ken Taylor
outstanding !! he was very helpful and got it done quickly and efficiently... and most definitely kept the needs of me and family first... thanks
Pam Knights
Mike was a pleasure to work with, was very helpful, and there whenever I had a question. He went out of his way to answer questions, as did the rest of the Rocket Mortgage team, and gave me the confidence I needed to proceed with the refinancing process, which was new territory for me. My experience with Rocket Mortgage has been very positive and I thank Mike for all he did to help see my loan ...Mike was a pleasure to work with, was very helpful, and there whenever I had a question. He went out of his way to answer questions, as did the rest of the Rocket Mortgage team, and gave me the confidence I needed to proceed with the refinancing process, which was new territory for me. My experience with Rocket Mortgage has been very positive and I thank Mike for all he did to help see my loan through.Read MoreRead Less
Elizabeth Erpelding-Garratt
Zach was really helpful and attentive. Super easy to work with. Really nice guy and very knowledgeable!
Lesia Wyatt
Jacob got the job done hastily. Thanks so much for everything Jacob.