Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Sharla Curtis
This is the second time I have worked with Rocket Mortgage for my mortgage. Very different experience than working with a bank. Gary responds quickly to questions, he's very personable and just a great guy to work through this process with.
Jim Davis
Maria, from the first contact to the end of the process, was energetic, demonstrated knowledge of the various options to refinancing. We appreciated the emails and calls from her and the team. Maria was a pleasure to work with, she even laughed at my jokes and emails. Our family would enjoy working with her in the future, should the need arise.
Dennis Smithmyer
Douglas was great to work with and made changes without any problems!
Karen Hungerford
great follow up and follow through.
Cindy Nazal
Molly is amazing!! I was turned down for a refinance loan from a previous bank and called Molly for help! She is always a pleasure to talk to and down to earth on a personal level. She helped me get approved for a refinance and even helped me get the help I needed on my credit to improve my score. She followed up with every step of the way with the required paperwork and made sure everything was ...Molly is amazing!! I was turned down for a refinance loan from a previous bank and called Molly for help! She is always a pleasure to talk to and down to earth on a personal level. She helped me get approved for a refinance and even helped me get the help I needed on my credit to improve my score. She followed up with every step of the way with the required paperwork and made sure everything was done from start to finish! I recommend anyone looking for a loan or refi to give molly a call! I'll be calling her too when I purchase a new home! I love that she's local and able to help in other states too! Good luck Molly! I know you'll be very successful in helping others find their dream home! Read MoreRead Less
Jon Hinspeter
Very easy process. Working with Daniel and his team, who are all very professional and knowledgeable, seemed as if it was just another everyday task. They all know their jobs very well and can readily answer any question that may arise.
Randy Hohnwaldt
Thanks again for your help ! I really appreciate you getting stuff done for me! Things went fast and easy ! Thank you.
Stephanie Taylor
Cody was very helpful and friendly. Made the process of switching from my old mortgage company to Rocket Mortgage very easy.
Malcolm Penton
Thank You Mark for your exceptional customer service and lending knowledge. He makes it a point to make sure you are completely comfortable with the loan process. He also made sure that he got me the best loan program available to me. He knew exactly what specialized documents I would need to get me qualified. That extra effort has helped me and my family tremendously. I also never had to worry if...Thank You Mark for your exceptional customer service and lending knowledge. He makes it a point to make sure you are completely comfortable with the loan process. He also made sure that he got me the best loan program available to me. He knew exactly what specialized documents I would need to get me qualified. That extra effort has helped me and my family tremendously. I also never had to worry if he would return a call or an email in a timely fashion. Which was good when I wanted to submit an offer in a crunch. He also always knew what was going on with my loan, and made sure I knew. Even though I am sure he had several other transactions he was working. That individual attention is exactly what I needed as a first time home buyer. Cheers to you Mark!!! I recommend your services with confidence to anyone. Read MoreRead Less
Lyn LeKay
John was a true professional from the beginning of my application to the completion of my loan. He was there for me every step of the way with answers to all of my questions or concerns. The methodology that Rocket Mortgage utilizes made getting my mortgage a non-event; it truly was a seamless process. I was able to follow the progress of my loan by logging onto their website and could submit ...John was a true professional from the beginning of my application to the completion of my loan. He was there for me every step of the way with answers to all of my questions or concerns. The methodology that Rocket Mortgage utilizes made getting my mortgage a non-event; it truly was a seamless process. I was able to follow the progress of my loan by logging onto their website and could submit any necessary paperwork directly onto the site, which was very convenient as I could access the site after hours and on weekends. I highly recommend John and his team to anyone looking to refinance or get a mortgage. I have passed his name to all of my friends and family and if the opportunity arises again, John will be the first person that I call upon. Read MoreRead Less