Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Saira Salazar
Colton is doing an outstanding job, He replied promptly and answered all my question every time I called him. He is very knowledgeable in his field of work. He made the process of refinancing my home very smooth and kept me updated at all time. I will highly recommend to friends and family.
Elizabeth Hamm
Chris-Considerate, helpful, respectful, insightful, service-oriented. When I was inquiring online to a number of lenders to refinance my home to pay off debts, I did not get a positive response due to my low credit score, which I got from Credit Karma. Chris was the only person who called me to see if there was any way he could get the refinance to happen despite the low credit score. When Chris...Chris-Considerate, helpful, respectful, insightful, service-oriented. When I was inquiring online to a number of lenders to refinance my home to pay off debts, I did not get a positive response due to my low credit score, which I got from Credit Karma. Chris was the only person who called me to see if there was any way he could get the refinance to happen despite the low credit score. When Chris pulled my credit scores from the 3 major credit bureaus, he found out that I actually had an excellent credit score! From that point on, Chris and his support staff were on top of all the details involved in the refinance process. The secure online access to my account, My Rocket Mortgage, kept all of the documents involved in the process up to date and available for viewing 24/7. The closing package was available for review 5 days before the closing date, which allowed time for me to closely examine the papers that I was going to be signing and to ask questions before signing. Chris was available to answer all of my questions either at the time of my call or the same day of the call, even on a Saturday! The experience I had with Chris Haneline at Rocket Mortgage left me feeling thankful that he was willing take the time to reach out to me knowing that I had potential credit issues, when no other lender would. Thanks Chris!Read MoreRead Less
Ron H Jr
He was great he explained everything great if I had a problem he took care of it.
Mathew Morse
Meri was
A
Pleasure to
Work with
Jack Provencio
Gary was very helpful. I received what I was told and would definitely recommend Gary to toners.
Leanna Gsell
Hi Jason, I wanted to let everyone know what a pleasant easy experience it has been dealing with you at Rocket Mortgage. I have had the experience to purchase and refinance last year. As far as I'm concerned, you will have all my mortgages for the future. Thank you for making it a pleasant experience! Job well done!
Doug Wilson
Marc was very prompt and very helpful through the process of securing my refinance loan.
Magdalena Nini
Very professional dealing with him for all the time we spoke.
Lynor Lisi
Dominic was amazing! Great to work with, efficient, and thorough. The whole process went smoothly. Highly recommend.
Julie Sullivan
Tony and his team were very proffesional with servicing our loan. Kept us updated through every step of the way. Very nice to deal with such an organized knowledgeable group.