Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Pat Mostyn
Bryan always responded to any request extremely fast and always seemed to be available!
Othon Caballero
Joe was very helpful and attentive. Very greatful for all his help in the process.
Crystal Etue
Excellent service. Made the whole process very easy
Ken N Sue Phillips
Rana was very professional, thorough, and most of all patient. She walked us through everything ~ the whole process was quick, and almost completely handled online. We were very pleasantly surprised at how quickly it was all handled, and are very pleased!
Debra Konicki
Sarah was amazing from the very beginning of our loan process. She is very knowledgeable of your products and we found her demeanor kind and down to earth. My suggestion is to do everything to keep you on your staff!
Hougen Law
I am a divorce lawyer who did two refis, one of a Rocket Mortgage mtg and another of a different mortgage. Didnt take momey out as a caveat to time: the time it took for the two refies, was about a mo th for the Rocket Mortgage, more like three weeks ish. And, the other about a mknth -maybe a weel longer than the Rocket Mortgage. Both were different types of loans. George took my calls ...I am a divorce lawyer who did two refis, one of a Rocket Mortgage mtg and another of a different mortgage. Didnt take momey out as a caveat to time: the time it took for the two refies, was about a mo th for the Rocket Mortgage, more like three weeks ish. And, the other about a mknth -maybe a weel longer than the Rocket Mortgage. Both were different types of loans. George took my calls personally and set up the process of the loans after telling me whattypes were best. He completed the Quickrn refi right uo, and got the other one started in the department that handled those types of loans. George was human, personable, a joy to work with and educating. Five star guy. I have refered two ot three clients to him already. The folks in the department wh handled the other loan were fine, njce enough but i dont recall their name and the education element was missing, sometimes it was like talking code. Not George, he is super. He can talk to the person, and its real. Don't hesitate to work with George, he will be straight up and if he believes he can get you the loan, he will tell you so, if he doesnt thimk so, he will let you know and suggest the options. While personable, he is all business; a tough combo to find.Read MoreRead Less
Andy Wells
Justin was very professional, courteous and answered all of my questions in a quick and efficient manner. I called him back on several occasions to confirm and correct information on my loan and all matters were handled with precise and consistent ways that he explained to me without any confusion. I would go back to Rocket Mortgage because of the manner that Justin handled my loan. I know that ...Justin was very professional, courteous and answered all of my questions in a quick and efficient manner. I called him back on several occasions to confirm and correct information on my loan and all matters were handled with precise and consistent ways that he explained to me without any confusion. I would go back to Rocket Mortgage because of the manner that Justin handled my loan. I know that I could trust him to process my information quickly and efficiently. Justin served my best interest on my loan and I am appreciative of his efforts. Read MoreRead Less
Rachelle Chavez
Tiffany was awesome!! She answered all of my questions that I had from the start!!! Great experience!
GiGi Francesca
When I called to inquire about refinancing my mortgage I initially spoke to Jaimee Rose. I immediately felt comfortable talking to her. I gave her the info she needed and she called me back when she said she would. There was no pressure on her part. She gave me several options to think about and we discussed which would be the most advantageous for me. I would use her services again and ...When I called to inquire about refinancing my mortgage I initially spoke to Jaimee Rose. I immediately felt comfortable talking to her. I gave her the info she needed and she called me back when she said she would. There was no pressure on her part. She gave me several options to think about and we discussed which would be the most advantageous for me. I would use her services again and would certainly recommend her to family and friends.Read MoreRead Less
Cheryl Spangler
Very helpful and nice to work with. Answered any question I had