Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Cheryl Spangler
Very helpful and nice to work with. Answered any question I had
Gary Moros
John Carlin was one of the best people we ever work with the refinance of our home.The whole process was fast and easy working with him was a great experience Thank You!
Bill Cagle
Working with Aaron was great! He was very responsive and knew all the answers to my questions. He made sure that I received all documents very quickly and everything due from me was clearly defined.
Vanessa Fisher
This was my first time experiencing Rocket Mortgage and the "process" of refinancing and I have to say it was a much easier process then I anticipated, in part due to Julie Lewis, who made what could of been a stressful process, easy. She is a top notch professional, who is patient, kind and witty. She anticipating many of my questions and concerns before I even voiced them. This lady knows her ...This was my first time experiencing Rocket Mortgage and the "process" of refinancing and I have to say it was a much easier process then I anticipated, in part due to Julie Lewis, who made what could of been a stressful process, easy. She is a top notch professional, who is patient, kind and witty. She anticipating many of my questions and concerns before I even voiced them. This lady knows her stuff and is surely an asset to Rocket Mortgage and to those customers lucky enough to have her serve them. I would highly recommend Rocket Mortgage to anyone without hesitation and Julie is the "cherry on top".Read MoreRead Less
Scott Dorfman
Alex was professional, prompt, and very helpful!
Jerry Kern
Gina was extremely helpful in finding a loan that fit our needs. She helped us get the forms filled out. When we ran into a glitch, she got it fixed with very little aggravation. She was always there when we needed her.
Melanie Griffin
Alyssa was awesome, very professional and thorough. She made our experience with Rocket Mortgage wonderful.
Stephanie Cave
Knowledgeable and Professional from Start to Finish! Dylan was there whenever we needed him. He walked us through the entire process and everything flowed accordingly…very smooth. Our entire Rocket Mortgage experience was great and Dylan was the catalyst that started it all. Without him we may not have decided to move forward with a refinance because of how consuming the process normally is. ...Knowledgeable and Professional from Start to Finish! Dylan was there whenever we needed him. He walked us through the entire process and everything flowed accordingly…very smooth. Our entire Rocket Mortgage experience was great and Dylan was the catalyst that started it all. Without him we may not have decided to move forward with a refinance because of how consuming the process normally is. Thank you Dylan and the entire team for a great experience! Read MoreRead Less
Murph Murphy
From start to finish Alan Was courteous, friendly and knowledgeable. He made the process very easy and I was made to feel included as well confident the whole time. A real pleasure to have done business with him! Alan is a real asset to Rocket Mortgage!
Jean Cousins
What a breath of fresh air Robert is!! He is beyond professional, extremely knowledgeable, and just a real pleasure to work with. He answered all of my questions thoroughly which I really appreciate. The thing that impresses me the most about Robert is his ability to anticipate my questions, questions I didn't really know how to ask, because I don't understand banking and financial terms and ...What a breath of fresh air Robert is!! He is beyond professional, extremely knowledgeable, and just a real pleasure to work with. He answered all of my questions thoroughly which I really appreciate. The thing that impresses me the most about Robert is his ability to anticipate my questions, questions I didn't really know how to ask, because I don't understand banking and financial terms and processes. His customer service skills are truly a gift, and I feel blessed that I had the privilege to benefit from them. Another thing I really like about Robert is how he represents Rocket Mortgage, with pride and a focused vision. Five stars is not enough to say how satisfied I am with my experience with Robert. He made the whole process such a pleasure that it was actually fun. Read MoreRead Less