Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Tawny Harrington-Norton
Jim was very helpful and nice. Our Refi went smoothly and quickly. I highly recommend Rocket Mortgage!
Denise Kennedy
We had the pleasure of working with Lee to refinance our home. He was very professional, friendly and easy to do business with!
Dorothy Burgdorf
Murad, was a pleasure to work with. He is one of the most helpful and pleasant individuals my wife and I have encountered across the spectrum of people one interacts with in dealing with life's many events.
He is very professional and very friendly throughout the loan process. Always there to help you. We felt we developed a friendly relationship and would love to meet him one day. Outstanding ...Murad, was a pleasure to work with. He is one of the most helpful and pleasant individuals my wife and I have encountered across the spectrum of people one interacts with in dealing with life's many events.
He is very professional and very friendly throughout the loan process. Always there to help you. We felt we developed a friendly relationship and would love to meet him one day. Outstanding Job!!!!!
Thanks Murad,
Bill & DorothyRead MoreRead Less
Doug Payne
I have used another banking institution for over 30 years for all of my banking needs. However when I inquired about refinancing with them they were not very willing to help so I reached out to Sam @ Rocket Mortgage. From the very start and all the way through the process Sam has been awesome. I am happy to say that I am a new loyal customer of Rocket Mortgage because of Sam and his team. Thanks ...I have used another banking institution for over 30 years for all of my banking needs. However when I inquired about refinancing with them they were not very willing to help so I reached out to Sam @ Rocket Mortgage. From the very start and all the way through the process Sam has been awesome. I am happy to say that I am a new loyal customer of Rocket Mortgage because of Sam and his team. Thanks Sam.Read MoreRead Less
Zee Vance
Kianda was very polite and professional, she was able to make the refinance experience seamless! Everything was completed so efficiently from signing documents online and closing in two weeks! Kianda was awesome and I would recommend her to my family and friends!
Ol Kelly
very well spoken and knowledgeable
William Clement
Joseph Garcia and his team at Rocket Mortgage were awesome. Complete process of application to closing in 30 days.
Matt Blue
Unbelievable customer service. I recommend Marjan and Rocket Mortgage in general without reservation and would do it all over again. Thank you. Marjan was very professional, kind - and got the job done !!
Regina Berry
Daniel was polite, professional and thorough.
My loan was efficiently processed and closed in timely manner.
I was hoping for a lower rate with lower monthly payment.
Next time. Overall, very good job. Thank you.
JeffandLori Fletcher
Working with Rocket Mortgage was a great decision. Ember was the icing on the cake. I refinanced 2 years after purchasing my home with First Liberty under a FHA loan that had an extreme PMI for the life of the loan. Ember advised me that I was qualified to have my FHA converted to a conventional loan. Ember was so pleasant to work with and explained the process step by step. Not only did my ...Working with Rocket Mortgage was a great decision. Ember was the icing on the cake. I refinanced 2 years after purchasing my home with First Liberty under a FHA loan that had an extreme PMI for the life of the loan. Ember advised me that I was qualified to have my FHA converted to a conventional loan. Ember was so pleasant to work with and explained the process step by step. Not only did my monthly payment go down considerably so did the PMI. Now I have considerably more of my monthly payment going towards principal and interest instead of the PMI racket.

Ember is very organized and detail oriented. She has the best interpersonal skills of any loan officer that I have ever worked with. Ember and the Rocket Mortgage team made me feel comfortable with my decision to refinance. I am closing next week and I can't believe they are actually coming to my home to complete the closing instead of me having to drive to another location. I really believe Rocket Mortgage is the ultimate in customer service. I would definitely recommend any of my friends and family to refinance with Rocket Mortgage. If you are lucky enough to get Ember as your loan officer, you will be very pleased.
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