Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

John Manning
Aaron was great to work with! Knowledgeable and responsive. He made the process fast and painless.
Terrell Steadman
Very Efficient, A true technician with his craft... a great addition to your company and a great guy! I would recommend him to assist anyone!
Sandra Hetherington
I would give Alan more than 5 stars his knowledge make you feel at ease with the loan process. He explain all the steps to me make it easy to understand his friendly manner was so very pleasant to work with he has made this loan process quite enjoyable.
Ria Gomez
Jake was amazing. He helped me through the process of purchasing my first home. He was extremely knowledgeable and patient. He treated me like family.
Lisa Tonneson
We refinanced our home loan with a VA loan through Rocket Mortgage. Our loan officer Jocelyn made the whole process easier than I ever thought possible. She was very professional and personable every step of the way. When it was time to close they came to our home with the paperwork for us to sign. I would recommend Rocket Mortgage and Jocelyn to anyone looking to buy or refinance a home.
Michele Cadger
Steve Harding is an excellent mortgage broker!!! Very easy to work with. Helped us any way he could. Always very quick to answer emails I had written to him. Highly recommend Steve and Rocket Mortgage!!!
Gaitri Misir
Lynae is one of the most patient and understanding individuals I have ever dealt with. Throughout the process or rather processes of my refinancing, Lynae responded immediately to phone calls. When I could not complete the process the first time due to issues on my end, Lynae ensured that all the necessary documents were in place so that the second time around it was a lot easier. She took the ...Lynae is one of the most patient and understanding individuals I have ever dealt with. Throughout the process or rather processes of my refinancing, Lynae responded immediately to phone calls. When I could not complete the process the first time due to issues on my end, Lynae ensured that all the necessary documents were in place so that the second time around it was a lot easier. She took the time to explain some concerns I had which made it very easy to relate to the parties involved in the refinancing process. She is definitely an asset to the company and I am looking forward to having friends and family working with her. Read MoreRead Less
Sue Vasquez
Matthew was patient and understanding. We don't do this every day and he explained everything so we could understand. He was very efficient. We have already recommended him to some friends.
Sasan Rostami
Talking to Ryan verbally gave a confidence that switching to Q.L. was the right apprach (I had just started a refinance effort through a different bank). Also, talking (verbally, over phone calls) with Richard, left a feeling that things are being taken care of, and not only by a process, but also the care and management of a live person.
it was due to the honest, open, while professional and ...Talking to Ryan verbally gave a confidence that switching to Q.L. was the right apprach (I had just started a refinance effort through a different bank). Also, talking (verbally, over phone calls) with Richard, left a feeling that things are being taken care of, and not only by a process, but also the care and management of a live person.
it was due to the honest, open, while professional and knowledgeable attributes of Ryan that I sensed over the one phone call. Read MoreRead Less
Tony Majors
Alan did a great job of clearly and quickly communicating refinance options to me. He was very easy to deal with and made the process very accommodating. The one recommendation that I would make is to limit or identify the appropriate time for phone conversations.