Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

William Shafer
Jerry was there every step up the way, fast, friendly, courteous, answering any and all questions I had. I was truly amazed how easy Jerry made the process. My expectations were definitely exceeded.
Lisa Huynh
Charlene was very detailed and thorough on the loan process. She was on top of things and always get back to me in a timely matter.
Tony Mikulec
Bryan was extremely knowledgeable and very easy to work with. If I had a question, he was there to answer it. I would definitely recommend him going forward.
Ed Hodenpel
He was very knowledgeable and prompt. It was a smooth and good experience working with Scott. I might add that the support staff were equally helpful and clear about their function to aquire my loan.
Garry Carter
Jason did a great job in getting my loan processed quickly and inexpensively. In fact, the loan was processed faster than some of the other loan groups followed up on my inquiry. They were surprised to hear that the loan was already closed. His guidance through the process made all the difference.
Warren Mccauley
Allison was GREAT! She made me feel at ease and answered all my questions.I felt like i've known her for a long time
Gail Hill
Outstanding customer service. Personable, not pushy, very helpful. I would and have recommended Rocket Mortgage to friends and co-workers from my experiences with her and the Rocket Mortgage team. Once again, OUTSTANDING personality and a pleasure to work with.
Bethany Moore
Very helpful and knowledgeable. Had answers for all questions
Linda Nunes
Available and on top of the process
Brenda Engquist Stapel
When it come to customer service/relations you couldn't ask for anyone better than Ryan! When refinancing our home he was there from start to finish! He went above and beyond to help me find the documents I needed. He made my refinance with Rocket Mortgage simple and painless! Thanks again Ryan!