Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Debbie McKernan
Martin is very knowledgeable and patient with our many concerns, which has made this refinancing experience pleasant. We can't thank you enough!
Cindy Proctor
Daniel was great to work with. Any time i had a question he had an answer and very quickly at that. I would highly recommend Rocket Mortgage.
JodyandSheila Hood
Leena Kashat made the task of refinancing our home a very pleasurable experience. She was very professional and organized. Keeping her word was something she takes very serious. She has many customers, but she made us feel like we were the most important of them all. Leena kept us informed every step of the way. Rocket Mortgage's is successful and have the #1 customer ratings because of your staff...Leena Kashat made the task of refinancing our home a very pleasurable experience. She was very professional and organized. Keeping her word was something she takes very serious. She has many customers, but she made us feel like we were the most important of them all. Leena kept us informed every step of the way. Rocket Mortgage's is successful and have the #1 customer ratings because of your staff members such as Leena. There are a lot of companies in the world today that do not know how to treat "the customer". Rocket Mortgage's is not of them. My wife and I will continue to promote Rocket Mortgage's to all our family and friends. Read MoreRead Less
Randy Stache
Olivia walked us through the entire process answering all our many questions without making us feel slow or old school. She was always polite and if we didn't seem like we weren't sure how things were going, she not only reassured us but got us in touch with someone who had the answers.
Jeff Davis
Did a very good job! Patient with my crazy work schedule and made everything very easy to get done.
Jason Cherniawski
Jimmy was super nice and well trained. I refused to give my personal info but he still gave me information as requested. Your doing a great job helping people Jimmy, keep it up!
Diane Watkins
Patricia Jackson is an outstanding mortgage banker. She was my first contact person with Rocket Mortgage. Right from the start she made the loan process go so easily. I did not have the typical requirements for securing a loan, but Patricia Jackson and the team at Rocket Mortgage guided me through the process easily. I received my loan in a timely manner. I wholeheartedly recommend Patricia ...Patricia Jackson is an outstanding mortgage banker. She was my first contact person with Rocket Mortgage. Right from the start she made the loan process go so easily. I did not have the typical requirements for securing a loan, but Patricia Jackson and the team at Rocket Mortgage guided me through the process easily. I received my loan in a timely manner. I wholeheartedly recommend Patricia Jackson and the team at Rocket Mortgage. Read MoreRead Less
Scott Matheny
Katherine was outstanding to work with. She was very patient with my technology shortcomings and worked in several media formats with me to get forms returned when my system was not cooperating.
I would highly recommend friends, family or anyone looking to buy or refinance to give Katherine a call.
Abbie Patterson
Lisa was a pleasure to work with. She was patient, informative, quick to respond to questions, and always followed up when she promised that she would.
We were very pleased with, not only how competitive our rate was compared to others, but at how simple the entire refinancing process was. We'd definitely recommend Lisa!
Don Owens
Murad called us from Rocket Mortgage and at that point we were going with a different company we decided to stop the other process and call Murad back and what a breath of fresh air he went out of his way starting on day one called home and told his wife he would be late and continued to work hard for us closeing in less than 30 days!! Thank you for all your help and what you did for us