Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Joan Landon
Zak Adams was great to work with. It took us a long time to make the decision to refinance with Rocket Mortgage and he was very patient with us. He understood my concerns and explained the process every step of the way. If I had of known, it would be so easy and efficient I would have done it a long time ago! Thank you, Zak, for all your help!
Dayna Rider
Alan has been very helpful and informative on the whole process. He took the time to understand my financial situation to make everything work out.
Linnie Fullenkamp
Finally someone that made a very stressful time easier. Patricia Jackson, from the first conversation with her, worked with her team to help us get the best result we could. She kept us informed the entire process which makes a world of difference. Everyone was extremely professional and courteous and we felt as if they had our best interests in mind.
Karen Mann
This is the first time we did not use a local bank and Alexander made our experience trustworthy and very honest and we have faith in Rocket Mortgage . our loan closed and we are extremely pleased Karen and Glenn Mann
Kristine Maguigad
Mark Rutherford is very easy to work with and very knowledgeable in his field.He made the refinancing experience a pleasant one for us
Julia Martin
Danny was very knowledgable , very friendly and courteous, and was quick to answer any answers I might have . He made sure I understood each process of the refinance that I would be doing. I would highly recommend Rocket Mortgage and dealing with Danny for anyone thinking on refinancing.
Julia Martin
Amy Danielle
Patricia was outstanding. Being a little long of tooth and less than stellar at the computer she was patient and walked me through the requirements of online financing. When I had a challenge would simply text her for quick and accurate response. Entire online loan procedure has gone nicely. Really appreciate the calls that kept me up to date on loan status. Patricia needs a good raise.....
Sara Koch
Jennifer was very clear with all information. She was quick to respond to all calls I made and questions that I had. She was truly delightful to work with.
Kristi Black
Shelly was AWESOME!!!
She knows her stuff. She was able to explain things to me...so i could understand.
And she never got upset...or annoyed...no matter how many offers i was putting in.
She would work her magic with the numbers and get it to where i was comfortable.
I would recommend Shelly in a heart beat!
Jim Davis
The whole process was painless and quick.