Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Shawn Miller
Brock was great to deal with. He always kept me informed in what was happening with my loan. It was a great overall experience.
Tim Beacham
Brandon helped with my refinance. The process was the easiest and fastest of all my previous refinances with other companies over the last 25 years. Using the Rocket Mortgage portal made it a lot easier to monitor the status and keep the required documentation flowing. Also being an existing Schwab account owner made the process easier.
Jennifer Fiske
Ryan was very informative and readily able to answer my questions about the refinance process. Even over the phone it is evident that he takes great pride in his work.
Dawn Dyle
Maggie was great to work with, very professional. She always did what she said she would do, answered all my questions and always had a great personality to go with her perfect service. Maggie helped make the Rocket Mortgage process easy and I appreciate that.
Sharon Brooks
Matt was very professional, understanding of my concerns, and pro-active in providing solutions! If it wasn't for him; I wouldn't have moved forward with a refi with a chas out for 23 new windows!!. Thanks, Matt!!!
Duane Whatley
He did a great job, I would recommend your company to anyone that wanted to get a mortgage thanks
Roberta Salazar
Loved working with Shawn! Answered all my questions and made it had everything I needed. He always returned my calls in a timely manner and I never had to wait for an answer.
Charles Jones
I had been turned down for a loan by another company and did not look kindly on bank and loan company representatives. My first conversation with Anna changed my opinion immediately. She is competent, and very personable. I was hoping Anna would be my contact throughout the process. She understood my situation and explained things perfectly. Anna knows her stuff and communicates very well.
Linda Blaylock
Sean was very personable and easy to talk to. He responded quickly to my concerns or got me in touch with someone else that could help in his absence.
Pamela White
John was very helpful, friendly and we could always receive a callback if we had questions.
He was honest with us and helped us get the re-finance for our home in record time.