Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Linda Cooke-Strickland
Thank you Dominic for your honesty, perseverance and professionalism. You always kept me updated and was available to answer questions. I had a bad experience a long time ago and was hesitant in pursuing this loan with your company again, but you have made this possible and I thank you. Linda Strickland
Thomas Waggoner
Nickolas was great to work and understood the problems with my email
Paula Sirianni
It was a pleasure working with Richard from beginning to end. I've needed many mortgages over the years and this was, by far, the easiest it's ever been. Thanks, again.
Jim Parish
Excellent to work with. Very efficient and very clear on what needed to be done.
Peggy Schmeck
We found Jon very knowledgeable and answered all our concerns and worked with us to get over hurdles and got us extension of time to close with out any extra cost since we ran into weather problems trying to finish some repairs to house. Always felt he had our backs and got back to us very quickly. We even recommended a friend to contact him.
Linda Jones
It was the easiest loan I have ever gotten. John Taft was great. The communication was excellent. Everyone I spoke to at Rocket Mortgage were very knowledgeable. I would recommend them to all my family & friends. Thank You!
Judy Murtz
Most folks probably only buy or refinance a home a few times in their life. With the long periods of time between these the process involves a "re-education" of the latest laws and procedures. Cass is very knowledgeable and patient. He made recommendations that allowed me to refinance my home and local banks were telling me I needed another year of credit history. I was looking into this to ...Most folks probably only buy or refinance a home a few times in their life. With the long periods of time between these the process involves a "re-education" of the latest laws and procedures. Cass is very knowledgeable and patient. He made recommendations that allowed me to refinance my home and local banks were telling me I needed another year of credit history. I was looking into this to take advantage of the great interest rates. Waiting a year would have defeated the purpose. Thanks to Cass and Rocket Mortgage I have a loan at a great rate! The communication throughout the process was excellent and their web site made it very easy to provide documents they needed as well as to observe the status of the process. I'm not sure how much sleep he gets as it was not uncommon for him to give you a call at 8 PM! The only caution I have to Rocket Mortgage is that folks in the South talk pretty slow! I was able to keep up with their staff as I have Yankee parents! But some of the southerners may require them to talk a little slower! Happy New Year! Choosing Cass and Rocket Mortgage would be a wise choice for anyone and get your year off to a great start!Read MoreRead Less
Sarah Crespo Vasquez
Gordon did an amazing job helping us to refinance our mortgage! He answered all of our questions thoroughly and was extremely patient with us throughout the entire process! He clearly outlined all of our refinancing options and allowed us to make the right decision for our family! He promptly made us aware of any items requiring our attention to make the process go smoothly and without delay. ...Gordon did an amazing job helping us to refinance our mortgage! He answered all of our questions thoroughly and was extremely patient with us throughout the entire process! He clearly outlined all of our refinancing options and allowed us to make the right decision for our family! He promptly made us aware of any items requiring our attention to make the process go smoothly and without delay. When it came time for closing all went as Gordon said it would and there were no surprises or hidden costs which we appreciated!Read MoreRead Less
Brenda Barron-johnson
Excellent in all areas of sales, customer relations. Probably the best we have worked with so far.
Julie Gordon
Brock was great to work with. I truly believe that he had my best interests in mind.