Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Angie Haveran
Keri was very knowledgeable and had the answers for my questions.Iwas very stressed with refinancing.She put me at ease and all went well.
Jeff Wilson
Brent was great to deal with and helped me along the entire process to refinance our home! Very professional and understood what we were looking to do.
Lamar Wood
Andy is the man! Andy walked us through our refinance and was able to show us how to pay off a second mortgage and some credit card debt. Me and my wife were totally satisfied with our experience and Andy kept us abreast of everything and when it was happening. I would urge anyone to contact Andy for any of your finance needs....Thanks Andy
Jefferson Rowland
I can walk and chew gum, but (re-) financing and qualifications rules change annually... so you have to go to someone in the game 'now' and basically trust... and I was lucky. I've always had a good experience with Rocket Mortgage (years ago when faxes were a new boon and I was pre-divorce). Bringing it back, I recently needed help understanding where I stood now with the house I finally bought 5 ...I can walk and chew gum, but (re-) financing and qualifications rules change annually... so you have to go to someone in the game 'now' and basically trust... and I was lucky. I've always had a good experience with Rocket Mortgage (years ago when faxes were a new boon and I was pre-divorce). Bringing it back, I recently needed help understanding where I stood now with the house I finally bought 5 years ago as a single and what could I do for a much needed re-fi into my equity. Before I knew it I was offered clear assistance based on my needs, a smart-phone based 'paperwork and signature' process, and a great re-fi in what seemed like fast-forward. Terry led the charge. And I solved my financial quandary and then some! - JR. Read MoreRead Less
Pat Mostyn
Bryan always responded to any request extremely fast and always seemed to be available!
Othon Caballero
Joe was very helpful and attentive. Very greatful for all his help in the process.
Crystal Etue
Excellent service. Made the whole process very easy
Ken N Sue Phillips
Rana was very professional, thorough, and most of all patient. She walked us through everything ~ the whole process was quick, and almost completely handled online. We were very pleasantly surprised at how quickly it was all handled, and are very pleased!
Debra Konicki
Sarah was amazing from the very beginning of our loan process. She is very knowledgeable of your products and we found her demeanor kind and down to earth. My suggestion is to do everything to keep you on your staff!
Hougen Law
I am a divorce lawyer who did two refis, one of a Rocket Mortgage mtg and another of a different mortgage. Didnt take momey out as a caveat to time: the time it took for the two refies, was about a mo th for the Rocket Mortgage, more like three weeks ish. And, the other about a mknth -maybe a weel longer than the Rocket Mortgage. Both were different types of loans. George took my calls ...I am a divorce lawyer who did two refis, one of a Rocket Mortgage mtg and another of a different mortgage. Didnt take momey out as a caveat to time: the time it took for the two refies, was about a mo th for the Rocket Mortgage, more like three weeks ish. And, the other about a mknth -maybe a weel longer than the Rocket Mortgage. Both were different types of loans. George took my calls personally and set up the process of the loans after telling me whattypes were best. He completed the Quickrn refi right uo, and got the other one started in the department that handled those types of loans. George was human, personable, a joy to work with and educating. Five star guy. I have refered two ot three clients to him already. The folks in the department wh handled the other loan were fine, njce enough but i dont recall their name and the education element was missing, sometimes it was like talking code. Not George, he is super. He can talk to the person, and its real. Don't hesitate to work with George, he will be straight up and if he believes he can get you the loan, he will tell you so, if he doesnt thimk so, he will let you know and suggest the options. While personable, he is all business; a tough combo to find.Read MoreRead Less