Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Murph Murphy
From start to finish Alan Was courteous, friendly and knowledgeable. He made the process very easy and I was made to feel included as well confident the whole time. A real pleasure to have done business with him! Alan is a real asset to Rocket Mortgage!
Jean Cousins
What a breath of fresh air Robert is!! He is beyond professional, extremely knowledgeable, and just a real pleasure to work with. He answered all of my questions thoroughly which I really appreciate. The thing that impresses me the most about Robert is his ability to anticipate my questions, questions I didn't really know how to ask, because I don't understand banking and financial terms and ...What a breath of fresh air Robert is!! He is beyond professional, extremely knowledgeable, and just a real pleasure to work with. He answered all of my questions thoroughly which I really appreciate. The thing that impresses me the most about Robert is his ability to anticipate my questions, questions I didn't really know how to ask, because I don't understand banking and financial terms and processes. His customer service skills are truly a gift, and I feel blessed that I had the privilege to benefit from them. Another thing I really like about Robert is how he represents Rocket Mortgage, with pride and a focused vision. Five stars is not enough to say how satisfied I am with my experience with Robert. He made the whole process such a pleasure that it was actually fun. Read MoreRead Less
Travis Presnell
Mark was very professional and quick to respond to my needs. I would highly recommend him.
Kenneth Raines
Tiffany was very helpful in the process of refinancing our loan. The only challenge was reaching her by phone. I believe she works different hours. But, she was very kind and helpful when I could speak with her.
John Michaluk
Very knowledgeable, kept us well informed during the refinance process
Mary Ann Horton
Doug is very responsive to any questions you may have in a timely fashion.
Adam Long
Ben did a great job with our new mortgage loan. Very professional, great communication. He always let us know what was needed to keep the processing running smoothly. He was very upfront and answered all my questions about refinancing.
Matthew Lubaway
Andrew Bow helped me out twice now. I recommend his when I have the opportunity with friend who are looking for a mortgage.
Helen Valenta
Dain made the process smooth. He was informed and friendly, but most importantly to me, he was patient!
Al Clark
Paul and his team kept us update on our loan during the process.