Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Judy Spain
Trevor did a great job. He was pleasant, courteous, very knowledgeable. The entire process was quick, smooth and thorough. Could not have asked for better.
Gigi Gardner
Mike is amazing! He is the best mortgage rep I've ever worked with and I've worked with quite a few. I had a complicated loan and he went above and beyond to make sure it went through, staying ahead of every little detail - always quick to respond to my questions and concerns. He was also a friend and ear to me during this stressful process. I can't thank him enough or recommend him more ...Mike is amazing! He is the best mortgage rep I've ever worked with and I've worked with quite a few. I had a complicated loan and he went above and beyond to make sure it went through, staying ahead of every little detail - always quick to respond to my questions and concerns. He was also a friend and ear to me during this stressful process. I can't thank him enough or recommend him more highly !!Read MoreRead Less
Carolyn Flynn
Nick was really helpful very knowledgeable and personable too! He explained the process and then kept in touch throughout to answer questions and make sure the application moved along in a timely fashion. This was not our first refi but it was the easiest ! Thanks!
Rose Francis
Dan is the man... If you need a loan or want to refinance before rates go up call him. I love Rocket Mortgage
April Ramirez
Erin was OUTSTANDING,,,,in limited previous attempts with Rocket Mortgage and with other companies I ran into inexplicable road blocks. I believe that it was the people who did not have a comprehensive understanding about the products they had to offer and/or not willing to help make it happen. Erin, however, made it a priority to find a way and she made it a simple and a pleasurable experience ...Erin was OUTSTANDING,,,,in limited previous attempts with Rocket Mortgage and with other companies I ran into inexplicable road blocks. I believe that it was the people who did not have a comprehensive understanding about the products they had to offer and/or not willing to help make it happen. Erin, however, made it a priority to find a way and she made it a simple and a pleasurable experience and has already been referred because of her knowledge of the process. I have already and will continue to refer Rocket Mortgage via Erin Imsland exclusively. It says a lot for me to refer my friends family & business associates. If your entire staff treated the customer the way Erin handled my refinance, Rocket Mortgage would be the only company people would use. Erin Imsland was comprehensive in the entire process. If she said something was going to be done, It was done. when she explained the process....it was the process. When I asked her a question she had great confidence in her answers and her follow through was always as she said it would be. I owe a debt of gratitude to Erin Imsland for going the extra mile and making my refinancing a success. Read MoreRead Less
Buddy Arnold
Gerald was great, listen to what we wanted and made it happen. We settled in the time frame provided even when we made a change to the loan request. Gerald's attitude was we can make that change and he did. The process was smooth and easy and we were keep up to date on everything as it happen. Gerald and Rocket Mortgage are hard to beat.
Mary Greve
This was our second time using Rocket Mortgage. We recommend highly! Brian was great to work with and the whole process is unbelievably easy. Don't look any further.....use Rocket Mortgage!
John Bobb
Jacquie has been AMAZING! she thoroughly explained each step of the process and helped with setting up the account and how to go through each step. She ansewered phone calls or texts/emails so promptly too. I highy recommend Rocket Mortgage vs traditional methods. Mush easier and faster!!
Rilana Comstock
Nic did great, the whole crew was. It was easy to manage each step of the mortgage and any question got answered immediately. I can only recommend Rocket Mortgage and Nic.
Amy Schmidbauer
I attempted to refinance three times over the last three years with two different credit unions and agencies. It was very difficult. I found it very easy. There was one miscommunication that you needed a form I was not aware of but never did I find it difficult or untimely. Thanks for quality service.