Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Rodger Wilder
Exceptional Professional!!! Viora embraces the term "Quality is Free". You never need worry about any detail, nor is their any question you can't ask. She is their to not only work for you to secure the absolute best deal, but to work alongside side you as a partner. She always keeps you updated and well informed. The kindness in her voice and her knowledge of product provide the level of comfort ...Exceptional Professional!!! Viora embraces the term "Quality is Free". You never need worry about any detail, nor is their any question you can't ask. She is their to not only work for you to secure the absolute best deal, but to work alongside side you as a partner. She always keeps you updated and well informed. The kindness in her voice and her knowledge of product provide the level of comfort much needed in the mortgage loan process. Viora was always friendly, respectful, courteous, polite, understanding, patience, and professional. I sincerely enjoyed my experience working with Viora and I HIGHLY recommend her!!! She exceeded All other professionals I have know in similar positions. Thank You, Viora for making this process effortless.Read MoreRead Less
Joseph Freda
Matt was great to work with from start to finish. My initial call with him set Rocket Mortgage apart from others who contacted me. I was able to hit the ground running and felt lots of progress off the bat. The Rocket Mortgage portal also kept track of exactly what was needed along the way, and getting to e-sign nearly all documents kept everything moving fast. Would highly recommend Matt and ...Matt was great to work with from start to finish. My initial call with him set Rocket Mortgage apart from others who contacted me. I was able to hit the ground running and felt lots of progress off the bat. The Rocket Mortgage portal also kept track of exactly what was needed along the way, and getting to e-sign nearly all documents kept everything moving fast. Would highly recommend Matt and Rocket Mortgage to others. They cut right to the chase with a competitive deal and the service well outmatched anything else out there. Read MoreRead Less
Brian Busatti
Lucas Evangelista made our experience with Rocket Mortgage a pleasant one. He was friendly, professional,
and answered our questions in a manner as to make us feel comfortable in our decision. We would not hesitate to recommend Lucas to anyone.
Nathan Rabe
Robin was outstanding to work with during our refinancing. I was somewhat hesitant to use Rocket Mortgage because I thought it would be impersonal, but that was not the case at all. Robin called me almost immediately after I submitted my initial information on-line and began walking me through the process. She was extremely knowledgeable on all aspects of the refinancing and maintained constant...Robin was outstanding to work with during our refinancing. I was somewhat hesitant to use Rocket Mortgage because I thought it would be impersonal, but that was not the case at all. Robin called me almost immediately after I submitted my initial information on-line and began walking me through the process. She was extremely knowledgeable on all aspects of the refinancing and maintained constant communication with us. We are extremely satisfied with Rocket Mortgage and thank Robin for making this process so easy. Read MoreRead Less
Brent Caldwell
I would like to take the time to thank Cass for the superior assistance with my Rocket Mortgage. From our first conversation, he was polite, courteous and easy to understand. With each step of the process, he was there. He gave me more than enough means to contact him. He also took the time to follow up to make sure the process was moving along. So much that the closing of my loan was today, ...I would like to take the time to thank Cass for the superior assistance with my Rocket Mortgage. From our first conversation, he was polite, courteous and easy to understand. With each step of the process, he was there. He gave me more than enough means to contact him. He also took the time to follow up to make sure the process was moving along. So much that the closing of my loan was today, and I can’t thank Cass and his staff members enough for getting me to this point. I would be crazy to assume that my financial situation is over, (I still have to pay the loan back,) but with Cass’s assistance, I can sleep better tonight knowing that I am in good hands. Read MoreRead Less
Lisa Fitzgibbon
Ryan was a true pleasure to work with for our home refinance. He was able to save us a substantial amount every month on our mortgage payment. We couldn't have asked for better service! Thanks Ryan!
Diane Avina
Great, right to the point and very patient on the computor. Made it so easy!
Pam Pillow
Sam is the BEST!!!! He makes the customer feel like he has known them for years.
Andrew Reed
Summer made for a seamless transaction. She was very effecient and made a new experience
(online mortgage),a pleasant endeavour. I would not hesitate to reccomend her or Rocket Mortgage to individuals in search of mortgage services. Thank you.
Ronald Fletcher
Great customer service always answered all questions timely got the process done quick and alway maintained communi