Dan was very professional, always responded promptly to questions, was proactive in addressing common questions but also situations unique to me. He kept me informed on the status of the application, the next steps and approximate timetable, which department I would be hearing from and what their role was. Dan did an excellent job
Jim Cannon
Jim Cannon
551
Excellent to deal with. Highly responsive
Jeremy Brzycki
Jeremy Brzycki
551
Ryan was extremely helpful during our refinancing. He took the time to help us understand the loan process and worked with our schedule. He was also honest and trustworthy.
BrendaHida Interpreter
BrendaHida Interpreter
551
Ryan Albig has been wonderful from the moment we applied for a mortgage refinance loan last month. Thanks to Ryan and Rocket Mortgage, my husband and I will be saving at least $535 (yes, Five Hundred And Thirty Five Dollars) per month with our new loan. We will also be able to put $1900 cash in our pocket, skip our December 2016 mortgage payment and have a 30-year 3.875 fixed interest rate ...Ryan Albig has been wonderful from the moment we applied for a mortgage refinance loan last month. Thanks to Ryan and Rocket Mortgage, my husband and I will be saving at least $535 (yes, Five Hundred And Thirty Five Dollars) per month with our new loan. We will also be able to put $1900 cash in our pocket, skip our December 2016 mortgage payment and have a 30-year 3.875 fixed interest rate loan, all thanks to Ryan Albig and Rocket Mortgage. On Thanksgiving 2016, we will have a lot to be thankful for, Rocket Mortgage is at the top of our list. I highly recommend Ryan Albig and his team at Rocket Mortgage, they gave my husband and I the guidance and confidence we needed to do a refinance and financially get to a better place. I know we are in good hands with Ryan Albig and the Rocket Mortgage support team, and I know they're happy to have us.
Ryan has been very responsive and straight forward with all of my questions so far. He has set proper expectations and has delivered on everything he has said to date. Loan still in process but I would say if the ending is as good as the beginning has been then Ryan should consider asking his manager to step aside and let him lead or he could come work with me.
Jim Austin
Jim Austin
551
Aaron couldn't have been more professional and helpful throughout the entire process, which by the way, was sooooooo simple. He's a keeper.
Delberto Medina
Delberto Medina
551
Listened to what my needs are and assisted me in finding a refinanced loan that met or exceeded my needs. Felt he could be trusted.
Sean Rubino
Sean Rubino
551
Ryan was absolutely incredible to work with. his Customer service skills were amazing. He worked with out schedule, and was able to quickly but thoroughly walk us all through all aspects of the loan process!
Lynette Triebwasser
Lynette Triebwasser
551
Very knowledgeable, quick to respond to questions, thorough in his responses. Able to reach Derek without any delays. Loan was quick and closing was easy.
Annette Vogts
Annette Vogts
551
James Roberts was very thorough from the very beginning, listening to my personal situation and giving me a few possibilities. He was always patient and prompt to return phone calls or concerns as they presented themselves. Mr. Roberts made this whole process as simple as possible and I highly recommend him.
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