Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Kristy Vanwoerkom
Scott was a termendous help to me. He answered all my questions and guided me into the direction that I need to proceed to get the loan that will best fit my needs. He spent the time I needed to educate me on how the process works and what action I need to take to get my loan. I will definetly be contacting him again in the future for my refinancing needs.
William Tyler
Matt has been a rock star! He was responsive, helpful, gave great advice and guidance and I couldn't be more happy with what he did for us. He was also just great to work with. Would not hesitate for a second to give him the highest recommendation.
Robert Steuart
Clay is knowledgeable, professional, and patient. No high pressure with a friendly attitude.
Richard Bilodeau
I have been through the refinancing process in the past and Brent has made this the fastest, least cumbersome and most streamlined procedure for me. He explained all aspects of the process clearly and was very helpful in helping me arrive at a decision I can be happy with. He is a consummate professional, friendly and easy to work with.
Matt Winslow
Quick to respond and always gave unbiased advice.
Larry Carter
I would like to commend Cass Strzynski for his outstanding service to my wife and I during the re-fiance of our home. I have never experienced such an efficient process as has been provided by Cass and his team: David Franklin, Todd Brady and Frank Biondi. They were all excellent.
Cass has overseen this transaction from the word go resulting in a very fast closure. We sign the papers on Monday the...I would like to commend Cass Strzynski for his outstanding service to my wife and I during the re-fiance of our home. I have never experienced such an efficient process as has been provided by Cass and his team: David Franklin, Todd Brady and Frank Biondi. They were all excellent.
Cass has overseen this transaction from the word go resulting in a very fast closure. We sign the papers on Monday the 21st. We started this on November 1st.
Cass has constantly followed up with us to ask if we were OK with everything and if we had any questions. We were pleasantly surprised by the attention Cass gave to us showing that he was on top of our re-finance process.
I am very glad that I was able to find such a knowledgeable person such as Cass. He is very, very customer driven. He makes sure that all the information is there for you and always available - at any time- to talk with you by phone. I cannot say enough as to how impressed we are with Cass.
Lastly I would say to Rocket Mortgage that you are indeed very fortunate to have such a person as Cass in your organization. You may rest assured that I will recommend anyone looking for a loan or refinance. I will direct them to Cass and highly recommend the process established by Rocket Mortgage.
Again, Cass is the best and you can always be assured you will get the attention you want as a customer. He really takes good care of you.
Thank You Cass for all your efforts which made this a very pleasant experience.
Larry and Catherine Carter.
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Aj Brazwell
Dealing with Alex was very pleasant. He was professional and very knowledgeable about the position he serves. He kept lines of communication open and kept us informed of what was needed.
Timothy Pedrick
The refinancing of my home with Rocket Mortgage was amazing. The people that I had dealt with were very professional and helpful which made it very easy to refinance my home. I felt that the Rocket Mortgage Loans personnel had my best interests in mind by keeping me informed. The lawyer who came to my home also was very professional and insured that I understood the procedure of the closing of ...The refinancing of my home with Rocket Mortgage was amazing. The people that I had dealt with were very professional and helpful which made it very easy to refinance my home. I felt that the Rocket Mortgage Loans personnel had my best interests in mind by keeping me informed. The lawyer who came to my home also was very professional and insured that I understood the procedure of the closing of the loan. Huge thank you to every one who worked on my refinancing of my home which went very quickly.
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Benjamin Malphrus
Matt was excellent. Very professional and informative. He used just the right amount of my time.
Saiful Litu
Cass was wonder on how he made it seems so easy to close on my 15y refi. The whole Rocket Mortgage team was excellent. Very professional and promt. Highly recommended.