Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Kathy Lombardo
Daniel contacted us just a week ago and said that we were eligible to refinance at a lower interest rate and a lower mortgage payment. He was extremely polite and very helpful in this process. The process that Rocket Mortgage provides is very easily to use and extemely quick and efficient. Thanks, Daniel for your assistance and expertise in refinancing. Kathy and Chuck Lombardo
Jessica Schultz
I'm so happy I got teamed up with Cass! He and his team made my refinance so easy! I hardly had to do any work and there was always someone available to answer my questions quickly. I'm excited to join the Rocket Mortgage family and would recommend Cass to anyone I can!
Mark Marshall
Frank was timely and responsive. He gave me the feel he worked overtime just for me. His communication is clear, calm, and reassuring.
Ed Fraser
My experience with Kyle started two years ago with an unsolicited phone call from him regarding our existing mortgage. My wife and I were a little hesitant but Kyle's easy manner and obvious technical knowledge put us at ease. That refinance was quick and easy and very accurate. Fast forward to Summer of 2016 and a move across the state and a new house and our first thought was to contact Kyle....My experience with Kyle started two years ago with an unsolicited phone call from him regarding our existing mortgage. My wife and I were a little hesitant but Kyle's easy manner and obvious technical knowledge put us at ease. That refinance was quick and easy and very accurate. Fast forward to Summer of 2016 and a move across the state and a new house and our first thought was to contact Kyle. Again he was pleasant and knowledgeable and constantly kept us up-to-speed on the loan closing process. Kyle was also extremely understanding when the house we were buying was delayed by the builder. In fact, all the people we dealt with at Rocket Mortgage were quick to give us up-to-date information and put us at ease about the process. We are now closed and in our house and couldn't be happier with the service. Thank you Kyle!Read MoreRead Less
Michael English
Organized and competent. Good guidance through initial choices of loan options
Steve Bayless
Tima was the initial contact on our refinance. He followed through, and the timeline progressed just as he said it would. It was a pleasant experience, and I would refer him to friends. I look forward to dealing with him in the future.
Mark Talmage
Jill contacted me after I inquired about refinancing my home. From start to finish, she was completely knowledgeable and professional. She answered all of my questions and stepped me through the process with ease. The processor and closer were extremely professional too. Rocket Mortgage's tag line is "engineered to amaze". I was amazed and completely satisfied!
Patty Rossmann
This was our 5th home purchase / re-finance and BY FAR the smoothest and easiest loan we have ever done. Thank you Jill Patel and Rocket Mortgage!!
Kenneth McBride
I want to thank Brittany for all the help she gave me with my loan. Brittany is a true professional! It was like I had a friend on the line keeping me updated on a very difficult loan. She is very informative and friendly.
Jennifer Pansing
Clay was very thorough and extremely timely. My calls and emails were answered promptly and completely .