Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Margaret Mary
Patrick is professional, knowledgeable, friendly, thorough and forward thinking. I can't think of what else I could possibly ask for! From my first phone call through closing he has been a great source of information and support. Patrick is one of Rocket Mortgage most valuable assets....
Marissa Renzi
The entire home buying experience was new to me, as I was purchasing my first home. Throughout the entire process Lucas was there to provide support and answer any questions I had. He called every week to check in and to give me a status update on my application. When the time came to pick the type of mortgage Lucas ran every scenario until we found the option that fit my needs and budget best. ...The entire home buying experience was new to me, as I was purchasing my first home. Throughout the entire process Lucas was there to provide support and answer any questions I had. He called every week to check in and to give me a status update on my application. When the time came to pick the type of mortgage Lucas ran every scenario until we found the option that fit my needs and budget best. The transparency and support he provided made the entire experience as painless as possible. I cannot say enough good things about my experience and working with Lucas! Read MoreRead Less
Melii Cryztl
My family and I are truly grateful for having had our loan transferred to Rocket Mortgage and for having found Lee. He is amazing, and very knowledgeable. Lee was able to lower our APR, and monthly payments to a much more comfortable amount. The process wa quick, we just provided him with all information needed this past saturday and already this morning received a confirmation stating that ...My family and I are truly grateful for having had our loan transferred to Rocket Mortgage and for having found Lee. He is amazing, and very knowledgeable. Lee was able to lower our APR, and monthly payments to a much more comfortable amount. The process wa quick, we just provided him with all information needed this past saturday and already this morning received a confirmation stating that everything was already processed and approved. His help came right on time for the holidays which is even better :).
Thank you Lee!Read MoreRead Less
Mary Taylor
I have had a wonderful re-fi experience and Jim was my go-to guy to make that happen! Professional, knowlegeable, communicative, and so willing to come up with options to put the deal together. Thank you, Jim! I hope your manager gives you a raise, well earned from my experience perspective!
Becky Steve Henry
I was referred to Cass by Kyle White.. It was probably the easiest experience ever.. Cass reviewed every option possible to make sure we received the most appropriate refinancing loan for us.. He definitely is going to save us thousands over the life of our loan.. He was always on top of the ball, made sure the loan was expedited throughout the process, followed up at every stage, and we are ...I was referred to Cass by Kyle White.. It was probably the easiest experience ever.. Cass reviewed every option possible to make sure we received the most appropriate refinancing loan for us.. He definitely is going to save us thousands over the life of our loan.. He was always on top of the ball, made sure the loan was expedited throughout the process, followed up at every stage, and we are closing this Saturday.. A+++ Thanks Cass..Read MoreRead Less
Darrell Green
J.D. and the Rocket Mortgage team were very impressive and helpful throughout the entire refinancing process. He and Client Care Specialist Latrice Parnell both kept me informed with updates and always called back quickly to answer any questions. The best refinance and loan experience I have ever had. I will keep them in mind and highly recommend them to any of my friends.
Chris Morse
Bryan has been absolutely tremendous in helping me refinance my house! He is super knowledgeable and extremely fast answering questions. I couldn't have imagined this process going any better with Bryan at the helm. Thanks Bryan for all you have done for my refinance and family.
Melanie Gregory Sells
We had an excellent experience working with Brock! He listened to us and took into consideration our specific circumstances, then recommended the best re-finance program for us. With Brock's help, we were able to put ourselves into a much better financial situation that will enable us to get out of debt quicker, and still have some cash left over after bills are paid each month. I have been ...We had an excellent experience working with Brock! He listened to us and took into consideration our specific circumstances, then recommended the best re-finance program for us. With Brock's help, we were able to put ourselves into a much better financial situation that will enable us to get out of debt quicker, and still have some cash left over after bills are paid each month. I have been singing his (and Rocket Mortgage's) praises to everyone I know!Read MoreRead Less
Johnny Đào
Excellent customer service! Willing to go out of the way to service the customer sche
John McClure
The process went smooth & closing was on time as we requested. Our 2nd loan with Rocket Mortgage & all went great.