Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Colton did a great job and answered any questions and concerns right away. Thanks Colton!
Jeff Harris
A pleasure to work with, very good experience would reccomend
Sabrina Grimes
The service I received from Danielle was amazing. She was very professional and follow up with me in timely matter. I think she deserves Employee of the Quarter because never in my life have I received such amazing customer service. When she called me I had bad attitude and didnot want to talk to anybody from Rocket Mortgage. She managed to change my attitude from negative to positive. She help me...The service I received from Danielle was amazing. She was very professional and follow up with me in timely matter. I think she deserves Employee of the Quarter because never in my life have I received such amazing customer service. When she called me I had bad attitude and didnot want to talk to anybody from Rocket Mortgage. She managed to change my attitude from negative to positive. She help me save money on mortgage and get money back. I am truly happy customer and it is all from Danielle amazing customer service. This has been the best service I ever received from Rocket Mortgage. Thank you Danielle for helping me big time. Read MoreRead Less
David Quevedo
This is my second refi with Matt and as last time, I am extremely satisfied. So much so that I have recommended my daughters to Matt. Matt and his team of professionals are top-notch. if the need should arise in the future, I will not hesitate to call him.
Cheryl Bartels-Baldwin
Manar is an expert in what she does. I love the fact that she and other Rocket Mortgage experts have the high quality for customer satisfaction. I never had to wait on hold for a length of time, every one worked together to get what you needed answered. I closed my loan 10 days before expected. Manar was always there throughout the whole process. I did research other companies; Rocket Mortgage is...Manar is an expert in what she does. I love the fact that she and other Rocket Mortgage experts have the high quality for customer satisfaction. I never had to wait on hold for a length of time, every one worked together to get what you needed answered. I closed my loan 10 days before expected. Manar was always there throughout the whole process. I did research other companies; Rocket Mortgage is far superior! Don't waste your time with anyone else. Manar is the person to start with! Read MoreRead Less
Angie Orozco
We are very thankful with Lisa James for all her help, this is the second time we refinance our home, we are extremely happy with the Rocket Mortgage team, Thank you Lisa we appreciate your time and dedication, thanks for answering all our questions and for making this process successful, we are very pleased. We would highly recommend you .
Zurella Zury
To be honest i have never found a person that takes you step by step and helos you like him i wisk i could give him more than 5 stars my husband only speaks Spanish and he was so hapoy to find someone that not only spoke Spanish but explained everything with details thank you sooooooo much for all your help we will me recommending you to sll of our family and friend and thanks to you i will now ...To be honest i have never found a person that takes you step by step and helos you like him i wisk i could give him more than 5 stars my husband only speaks Spanish and he was so hapoy to find someone that not only spoke Spanish but explained everything with details thank you sooooooo much for all your help we will me recommending you to sll of our family and friend and thanks to you i will now have ny dream home thank you Mario MurilloRead MoreRead Less
Greg Roberts
Professional, knowledgeable and polite loan officer. Cass was very helpfule in exploring all my options even if they were not currently with Rocket Mortgage.
Mike Hudak
this process has gone very smoothly, certainly exceeded my expectations, there was constant contact between us and Gordon, I think from start to finish on our refinance was 3 weeks. Gordon was very professional and helpful. Gordon was very easy to work with and cared about our goals through this process. I would highly recommend to anyone looking to refinance or finance their home to reach out ...this process has gone very smoothly, certainly exceeded my expectations, there was constant contact between us and Gordon, I think from start to finish on our refinance was 3 weeks. Gordon was very professional and helpful. Gordon was very easy to work with and cared about our goals through this process. I would highly recommend to anyone looking to refinance or finance their home to reach out to Gordon, you will not be disappointed. I have been with the same bank for 30 years, and the service that was provided, far exceeded the service I was receiving from my prior bank. I loved the Rocket Mortgage site, very informative, and very easy to submit our documents.Read MoreRead Less
John Sibley
Look, buying a house is never easy, per se... but Issac and his team made it as painless as possible, partly by maintaining contact with me the way I like to communicate (even by text message!) He was with me every step of the way. He responds to everything with lightning speed as well... much faster than me!