Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Bruce Wall
I don't know enough words to describe Cass. Professional, knowledgeable, courteous, and awesome to work with all seem to fall short. We were faced with the prospect of possible having to sell our home of more than 30 years as a result of effecting repairs after Superstorm Sandy severely impacted it in 2012. Although we were properly insured to make the initial repairs we were forced to elevate it ...I don't know enough words to describe Cass. Professional, knowledgeable, courteous, and awesome to work with all seem to fall short. We were faced with the prospect of possible having to sell our home of more than 30 years as a result of effecting repairs after Superstorm Sandy severely impacted it in 2012. Although we were properly insured to make the initial repairs we were forced to elevate it well above the revised flood levels. This was an expensive and very time consuming, unpleasant experience to say the least. It required substantial withdrawals from our life savings and use of credit cards to facilitate and complete the project. We were struggling to make ends meet to say the least and considered a reverse mortgage, or selling outright. I took a shot at refinancing and was contacted by a number of companies including Cass from Rocket Mortgage. I was impressed right from the start by his personality, willingness to listen, and understanding of our situation. He promised to work with us to find a way to help us consolidate our debt lower our mortgage payment and get us back on our feet. That was a promise that he never failed to keep!! He and his team worked relentlessly to come up with the best possible solution and I'm thrilled to say that it has put us back on our feet and we will be able to remain in our home with an affordable mortgage, no credit card debt, and extra funds monthly providing us with a much needed comfort level.

Suffice to say that if it hadn't been for Cass's expertise, and patience and willingness to listen and provide us with solutions we may have been packing our bags and leaving the home we have loved for so many years.

So, Thank You Cass and Rocket Mortgage, you truly do amaze your clients, !!!!!! Read MoreRead Less
John Poidevant
Dan was very personable and helpful throughout the application process. This is one of those unique circumstances where the company's employees exceeded my expectations. This was by far the easiest mortgage experience I have ever had and I wholeheartedly recommend Dan Levesque and his team at Rocket Mortgage!
Freddy Wilson
He was excellent! Always went above and beyond. I can always count on him when I needed help or answers.
RonNan Smith
Clay explained everything very well and was very knowledgeable. He was very easy to work with.
Sherry Maki
I was impressed with Drew's knowledge, and how quickly he was able to get my refinance off the ground. This has been my second finance with Rocket Mortgage and both times the experience has been painless!
Gloria Cuellar
Ryan is very professional,very knowledgeable and best of all has a lot of patience.he explained the process of the loan very thorough.He is a very pleasant person to work with.I highly recommend Ryan from the Rocket Mortgage team.
Martin Hall
DJ was very useful with getting my loan done -- he was kind of like bookends. He was there to get me started, letting me know how things were going to go, and there at the end to make sure everything went well. He also checked in throughout the process.
Courtney Davis-Fountain
Our mortgage broker Mr. Mahmood Nasir has been wonderful through this whole process thus far. He and the entire staff has just been so help and professional. I could not have imagined a more easier or stress free loan processing experience. Thank you!
Scott Ernste
Shelly was a great leader through a stressful time. She provided great guidance when needed and prepared me to have appropriate documentation ready when it was needed, which kept the loan process moving swiftly. I was fortunate to have her serve me.
Dave Alberts
JD has been very professional and caring from the first phone call and through the whole process of refinancing. He or his staff have kept us up to date along the way to make sure the process runs as smoothly as possible.