Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Robert Fernandez
Brittany was always on top of the process and would notify me of what was needed from me. She was very professional throughout the whole process. Thank you Brittany and your team for your assistance.
Bill Noffsinger
Sam was not only very knowledgeable, he was very personable as well. Excellent communicator, punctual and great to work with! I would give him 10 stars if that was an option.
Colton did a great job and answered any questions and concerns right away. Thanks Colton!
Jeff Harris
A pleasure to work with, very good experience would reccomend
Sabrina Grimes
The service I received from Danielle was amazing. She was very professional and follow up with me in timely matter. I think she deserves Employee of the Quarter because never in my life have I received such amazing customer service. When she called me I had bad attitude and didnot want to talk to anybody from Rocket Mortgage. She managed to change my attitude from negative to positive. She help me...The service I received from Danielle was amazing. She was very professional and follow up with me in timely matter. I think she deserves Employee of the Quarter because never in my life have I received such amazing customer service. When she called me I had bad attitude and didnot want to talk to anybody from Rocket Mortgage. She managed to change my attitude from negative to positive. She help me save money on mortgage and get money back. I am truly happy customer and it is all from Danielle amazing customer service. This has been the best service I ever received from Rocket Mortgage. Thank you Danielle for helping me big time. Read MoreRead Less
David Quevedo
This is my second refi with Matt and as last time, I am extremely satisfied. So much so that I have recommended my daughters to Matt. Matt and his team of professionals are top-notch. if the need should arise in the future, I will not hesitate to call him.
Cheryl Bartels-Baldwin
Manar is an expert in what she does. I love the fact that she and other Rocket Mortgage experts have the high quality for customer satisfaction. I never had to wait on hold for a length of time, every one worked together to get what you needed answered. I closed my loan 10 days before expected. Manar was always there throughout the whole process. I did research other companies; Rocket Mortgage is...Manar is an expert in what she does. I love the fact that she and other Rocket Mortgage experts have the high quality for customer satisfaction. I never had to wait on hold for a length of time, every one worked together to get what you needed answered. I closed my loan 10 days before expected. Manar was always there throughout the whole process. I did research other companies; Rocket Mortgage is far superior! Don't waste your time with anyone else. Manar is the person to start with! Read MoreRead Less
Angie Orozco
We are very thankful with Lisa James for all her help, this is the second time we refinance our home, we are extremely happy with the Rocket Mortgage team, Thank you Lisa we appreciate your time and dedication, thanks for answering all our questions and for making this process successful, we are very pleased. We would highly recommend you .
Zurella Zury
To be honest i have never found a person that takes you step by step and helos you like him i wisk i could give him more than 5 stars my husband only speaks Spanish and he was so hapoy to find someone that not only spoke Spanish but explained everything with details thank you sooooooo much for all your help we will me recommending you to sll of our family and friend and thanks to you i will now ...To be honest i have never found a person that takes you step by step and helos you like him i wisk i could give him more than 5 stars my husband only speaks Spanish and he was so hapoy to find someone that not only spoke Spanish but explained everything with details thank you sooooooo much for all your help we will me recommending you to sll of our family and friend and thanks to you i will now have ny dream home thank you Mario MurilloRead MoreRead Less
Greg Roberts
Professional, knowledgeable and polite loan officer. Cass was very helpfule in exploring all my options even if they were not currently with Rocket Mortgage.