Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Manu Cunha
Chris was very professional and great at his job
Mary Doleman
Jason did a great job for me on my re-finance. He was patient, explained things well, and made the process as painless as possible. He made sure that I was always "in the loop" during the process, and if I had questions, he always got back to me promptly. Thanks, Jason - great job!
Greg Hackney
I was curious about status of my Rocket Mortgage mortgage, and how to check on a better rate. When I contacted the site, my info went to Nikki, who contacted me and got me directed to an update of my mortgage. Right from the beginning I found Nikki very easy to communicate with. She was always courteous, easy to understand and had a very pleasing manner when working on the various stages of ...I was curious about status of my Rocket Mortgage mortgage, and how to check on a better rate. When I contacted the site, my info went to Nikki, who contacted me and got me directed to an update of my mortgage. Right from the beginning I found Nikki very easy to communicate with. She was always courteous, easy to understand and had a very pleasing manner when working on the various stages of opening our new mortgage. Nikki was always patient when it came to answering questions and making sure the steps went smoothly.

I eventually was moved on to other representatives, but didn't feel as comfortable as I had with Nikki. Although the other representatives were very knowledgable, I felt much more at ease working with Nikki. It was a genuine pleasure meeting a working with Nikki, and I will be sure to contact her for any future inquiries I may have regarding my Rocket Mortgage account.Read MoreRead Less
Yousif Jiddou
Got me the best deal. He was respectful, diligent and attentive to all my questions.
Mathew Tammen
Dan worked closely with me throughout the loan process. He was instrumental in providing info on what we could and could not afford and helped with information that got us a lower rate than I thought possible on our investment property. He has also been available during phases of the closing process that were not necessarily even his responsibility and helped expedite the entire interaction.
Linda Behret
I would give him more stars if I could! Michael was helpful, and patient, explaining everything to us, and going over the paperwork we would need to complete, and all the other important details, to make what had been a long, and very stressful process with the first mortgagee's team, much easier and quicker for us! He worked from early in the morning until late at night to help us! Thank you, ...I would give him more stars if I could! Michael was helpful, and patient, explaining everything to us, and going over the paperwork we would need to complete, and all the other important details, to make what had been a long, and very stressful process with the first mortgagee's team, much easier and quicker for us! He worked from early in the morning until late at night to help us! Thank you, Michael, for being our mortgage banker!Read MoreRead Less
Mari Celi Vázquez-Freire
Totally AWESOME! from start to finish
Frank Fernandez
Maria showed captivating enthusiasm from the moment we first spoke and I expressed my circumstances. Her focus on a positive result for my refinancing needs kept me engaged with the process. I truly believe she made the difference in making my refinance happen. Of course, she is knowledgeable, professional, responsive, etc., however her personality transformed a business transaction into a joint...Maria showed captivating enthusiasm from the moment we first spoke and I expressed my circumstances. Her focus on a positive result for my refinancing needs kept me engaged with the process. I truly believe she made the difference in making my refinance happen. Of course, she is knowledgeable, professional, responsive, etc., however her personality transformed a business transaction into a joint venture, I was reassured that she had and still has my best interest and represented me throughout the process. her intangible surpass your grading scale. FCF Read MoreRead Less
Irene Beebe
Tony got for us what we wanted in a very short time. Our experience with Tony was great and he will be highly recommended by us to anyone that needs his services. If we had to do it over again, we would run to Tony. Thank you Tony for the help you gave us.
Carol Ward
Process from beginning to end was so easy. Instructions to guide us through was clear and detailed.