Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Donna Miles
I am not a computer person, but Jason was great with guiding through the process.Everything went smooth and quickly. I would do it again in a heart beat!
Donna Lindsey
Allison was very professional, personable, and was always available to answer any questions we had. We were very impressed with how quickly the whole process was. We would definitely use Allison and Rocket Mortgage again.
Sharon Lee
He was very helpful, answered all our questions. He was very patient helping me with the application on the computer.He made the process of refinancing seem easy.We recommend him highly.We enjoyed working with him.
Christy Pier
Was a very pleasant lady to work with. Answered any questions we may have had.
Lynda Angel
Mark was so helpful in explaining the process, the different methods of refinancing I could do, and follow through after the decision was made. This was the best process I have encountered with excellent communication and process. Dr. Lynda K Angel
Michael Garczynski
Working with Natalie was wonderful, she went above and beyond any expectations. She continues to this day to go out of her way to help un anyway possible. Thank You Natalie for everything.
Tina Davis
Doug was FANTASTIC! My refinancing was so easy he answered all my questions.Doug explained everything in a way I understood what was needed. I was pleased how quickly every thing was handled I closed in just 21 days. I would recommend Rocket Mortgage they go above and beyond :-)
Joanne Clyde
From the minute I talked to Paul Sarrach at Rocket Mortgage, I knew we were in good hands. He patiently walked me through the refinance process and made sure I understood and was comfortable with every step. I was very wary of using an online Company to do our Refinance through as I'm old school and always feel comfortable with a person in front of me, but I had full confidence with Paul and the...From the minute I talked to Paul Sarrach at Rocket Mortgage, I knew we were in good hands. He patiently walked me through the refinance process and made sure I understood and was comfortable with every step. I was very wary of using an online Company to do our Refinance through as I'm old school and always feel comfortable with a person in front of me, but I had full confidence with Paul and the amazing Rocket Mortgage Team, that I was with the right people to get the job done. The Customer service is exceptional, all my questions were given a quick response, everything could not have been more easy and stress free. I would highly recommend Paul Sarrach, to anyone looking for a new loan or to Refinance there current loan. Read MoreRead Less
Tommy Miller
James did an amazing job from day one when I first spoke to James he made sure I totally understood the whole mortgage process he was fair quick to get back to me I answered every question no matter how confused I had gotten James is truly good at what he does making something that can be so difficult truly easy I had no plans of ever read doing my mortgage because of bad experiences in the past... James did an amazing job from day one when I first spoke to James he made sure I totally understood the whole mortgage process he was fair quick to get back to me I answered every question no matter how confused I had gotten James is truly good at what he does making something that can be so difficult truly easy I had no plans of ever read doing my mortgage because of bad experiences in the past but reaching out to James and the rest of the Rocket Mortgage team was the best thing I could have done thanks to James and everyone else .Read MoreRead Less
Lori Howell
Excellent experience! Chad was thorough, ansered my questions and kept the process moving along. I was a late investor in my retuirement and my home was a big part of that. Chad was able to get us a GREAT rate and to move my "monthly prinicpal" much larger than it was so every month I am saving so much more towards my retirement. I felt the process was simple, easy and straight forward. You ...Excellent experience! Chad was thorough, ansered my questions and kept the process moving along. I was a late investor in my retuirement and my home was a big part of that. Chad was able to get us a GREAT rate and to move my "monthly prinicpal" much larger than it was so every month I am saving so much more towards my retirement. I felt the process was simple, easy and straight forward. You have a YES vote from me.Read MoreRead Less