Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Robert Gribble
From the very start of this loan process every person I spoke with was very helpful and did exactly what they said they would do. Rana was very professional, polite and patiently explained everything in complete detail. This was one of easiest loan processes I have ever experienced.
Gloria Bill
We are very pleased that we are processing our reverse mortgage with Mark Wacker. He is very knowledgeable, attentive to all our questions and concerns, and very personable. We would highly recommend him and One Reverse to anyone considering a reverse mortgage.
Yash Raj
My experience with Rocket Mortgage and their process was exceptional. That looked exceptional only due to Maria that she made our journey through the refi process smoother. Hearing her voice brings smile on our faces. She is very gentle, thoroughly professional, knows her work very well and does her research well before suggesting any solution to her clients. I was so impressed with her work that ...My experience with Rocket Mortgage and their process was exceptional. That looked exceptional only due to Maria that she made our journey through the refi process smoother. Hearing her voice brings smile on our faces. She is very gentle, thoroughly professional, knows her work very well and does her research well before suggesting any solution to her clients. I was so impressed with her work that I got 2 properties refi'ed from her and am thinking of doing one more. Read MoreRead Less
Susan Kelsey
This process was overwhelming because we have never done a refinance before. She walked us through the process even when we were going to back out. She explained to me and my husband what certain things ment in layman terms.
She even handed us over via phone to the new person Matthew to help us complete the process. Real professional and nice young lady.
Thank you Tala.
Bill Stafford
This is the guy to do business with if you're like me and have trust issues with any home loan needs.
Karla Knox Stauffer
I met Jason on the online chat and had to abruptly cancel the session but we reached out to each via email at a later date. Jason was extremely professional and provided excellent advice relative to our needs. The whole team was extremely responsive and the process from start to closure was very smooth and seamless. The online process was very effective. Thank you Rocket Mortgage!
Jeff Moses
Jim was real quick to handle any issues and seemed genuinely sincere about helping us through this process! Thank you!
Cory Church
Excellent transaction and great communication. Nicely done!
Heidi Palmer
JD, was excellent to work with. He is extremely knowledgeable, professional, and answered any and all questions quickly and efficiently. He checked in multiple times to see how the loan process was going and went above and beyond to assure we had a great experience refinancing. I will be referring JD to family and friends looking to buy/refinance.
Ryan Piper
Stephanie and her support team were simply outstanding throughout our mortgage process. They were timely, attentive and showed vast amounts of patience as they walked us through the lifecycle of buying and selling our homes. We will be using them again and will absolutely send anyone we know to them for their next mortgage.