Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Tom Busellini
It was a great experience to work with Alex. He is very knowledgeable and informative. And also very personable and easy to talk to. The whole process of our refinancing was due to Alex's professionalism and diligence completely stress free and quick. He is indeed a great asset to Rocket Mortgage. The next person that ends up with Alex as their loan officer will be in for a pleasant experience.
Ana Gonzalez Jimenez
What a courteous and efficient employee of Rocket Mortgage!
Answered all my texts, emails and phone calls promptly! Kept me posted, and was very detailed.
Wish I could get that great customer service everywhere I call. Awesome experience!
Thanks Zak, you are truly an asset to Rocket Mortgage!!!!!!
Sincerely,
Ana Jimenez
Richard Groat
Personable, attentive, respectful.
Gail Oglesby
James was extremely helpful in helping us get through this who program. He was very knowledgeable with each of the many questions I/we continually asked. He was a pleasure to work with.
D Andrea Sanders
Yale was excellent in his knowledge and above all else his concern for the customer a true hallmark of excellence
Rodrigo E Trindade
I can't say enough about Rana! With Rana you get personal attention any time of any day! She'll answer every question, no matter how ridiculous the question, quickly and correctly! She knows what she's doing and she does it well! Loved working with her!
Edwin Rojas
blaine embodies turbo professionalism - service that simply satisfied me a 100%
Jenny Wesson
He did a great job explaining all my op
John Bradley
Matt provided very fast and courteous service for us in refinancing our mortgage. Also, we enjoyed talking with him
during the process. I recommend him highly!
Carol Forseth
I started by sending a chat request through the Rocket Mortgage website, just inquiring about refinancing, and Jeremy responded to my chat. Within an hour we had the loan docs completed! He walked me through the process over the phone as I uploaded supporting documents into the website. I couldn't believe we got it done in one phone call.