Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Kim Wild
Hayden was so professional, patient and helpful, in helping us with a equity loan. Because of Hayden, our loan, closed in 10 days. We truly appreciated all his help and Tech knowledge. Thank you, Hayden! You're the BEST!
Luisa Pelt
Cass is an excellent communicator, provides great advice and holds your hand through the whole process. Highly recommend working with him.
Kim Thompson
Working with Nick was a great experience. He is very kind, also available to help or answer any questions, he is very knowledgeable as well.
Julie Haase
When we were denied by another Rocket Home loan associate, Sean contacted us and we went through our situation he worked hard and we finally got a home equity loan with Rocket. He answered our calls and stuck with us.
Barbara Campbell
Jason is great! He listens (which is rare these days). He helped me step by step through the process. Greatly appreciated!
Steve Rodgers
Great working with him. Anytime I had questions he was able to answer/ explain in a very timely manner. Would definitely recommend using Larson
Anthony Selvaggio
Alex is awesome. He was with me every step of the way and was super patient with all the issues I had. This is my 4th transaction with Rocket and by far the best. Keep up the good work and keep Alex! Thanks!
Daryl Timm
I had an excellent experience working with Ben. From the very first conversation, he was both friendly and professional, instantly making me feel at ease. He took the time to explain every detail clearly and listened to what was important to me, even if those priorities might not be common for other borrowers.

Ben went above and beyond to make the process as smooth as possible, even helping me ...I had an excellent experience working with Ben. From the very first conversation, he was both friendly and professional, instantly making me feel at ease. He took the time to explain every detail clearly and listened to what was important to me, even if those priorities might not be common for other borrowers.

Ben went above and beyond to make the process as smooth as possible, even helping me avoid an intrusive appraisal and inspection. He was always available to answer my questions — even working on a Sunday to ensure I had what I needed.

Thanks to Ben’s dedication and expertise, I was able to close my loan quickly and achieve a huge personal milestone: retiring earlier than I ever thought possible. I would highly recommend Ben to anyone looking for an equity loan — his professionalism, attention to detail, and genuine care for his clients set him apart.Read MoreRead Less
Josh Mason
Sarah was very helpful and easy to work with. She made the process very easy and was very knowledgeable. We were very pleased with her communication and her willingness to explain the whole process.
Akeelah Sides
Working with Craig made this process very smooth. He was awesome! He maintained great communication throughout the entire process!