Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Van McCullough
Alan was most helpful in processing the recent refinancing of my home loan. He was very knowledgeable and responded well to my questions and concerns. Most importantly, he did what he said he would do and the paper-work that followed was very much in line with his projections. Although I sensed that he was a very busy individual he was always quick to respond to my follow-on questions and ...Alan was most helpful in processing the recent refinancing of my home loan. He was very knowledgeable and responded well to my questions and concerns. Most importantly, he did what he said he would do and the paper-work that followed was very much in line with his projections. Although I sensed that he was a very busy individual he was always quick to respond to my follow-on questions and requests for additional when contacted. Bottom line: Working with him was a good experience! Read MoreRead Less
Deb Dimino Kehoe
Katlyn is a rare treasure in the field of mortgage people. I have owned eight homes, refinanced several and have experience with many mortgage companies. I can truly say that Katlyn is one of the finest i have come into contact with. Rocket Mortgage is lucky to have her and we customers are fortunate to have her working for and with us. From the first time I spoke with her, she was professional ...Katlyn is a rare treasure in the field of mortgage people. I have owned eight homes, refinanced several and have experience with many mortgage companies. I can truly say that Katlyn is one of the finest i have come into contact with. Rocket Mortgage is lucky to have her and we customers are fortunate to have her working for and with us. From the first time I spoke with her, she was professional and a sweetheart. She knows her business and made me feel comfortable throughout the process. She was always ready to answer any questions and was willing to walk me through the on-line process. Even after I had moved along in the process, she checked in and it felt as if I was speaking with an old friend. She remembered personal items and asked about my family. She shared a few anecdotes herself while maintaining her professionalism throughout the process.Read MoreRead Less
John Darragh
Allison explained the process completely and contributed to our great experience with Rocket Mortgage.
Brenda Meadows
Leena made the process of our loan very efficient and easy. She was courteous and answered all of our questions very promptly.
Mary Routier
He is very professional and knowledgeable about the different loan products.
Danny Hutson
Maria was very helpful.
Kept me informed as she guided me through this process .
Very nice to work with .
Cynthia Haggard
Outstanding customer service, fantastic follow up and follow through. I would recommend Rocket Mortgage based on the service Nick Math provided. I was a very satisfied customer.
Dixie Madsen
Liliana handled my refinancing very well and helped me with anything that I didn't quit understand.
Martha Harrell
Danielle was a delight to work with in this day of robots and rude people. She was personable, competent and really helpful. Most important of all she was totally honest and helped me to the best decision. I would absolutely recommend her.
Britney Duncan
Joe was awesome. Every step he explained everything to me. He even called to make sure all the final steps were going good as well. He really cares and is very professional.