Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Glenn Clark
She did an excellent job overall. I realized at one point that my loan was not the best deal as compared to two friends that were refinancing with other lenders. I called Rana up and she was able to get the loan to almost exactly the same as that of my friends. She was always professional on the phone and knew what she was doing and is very qualified to preform her job.
M. Georgann Mabry
She was accessible and was able to answer all of the questions that I had.
Gary Jennifer Walter
Kyle was always there, from the beginning to the end. He answered any and all questions in a timely manner. If he didn't know the answer he went out of his way to get it. Thnx for the great effort.
Teresa Rodriguez
Aaron really made us feel comfortable from the very beginning. He kept in contact with us through the whole process to let us know how things were progressing. We were very impressed!
Erin Clare
Shelly was super helpful and very responsive; even when I panicked and wanted to rework all the numbers before moving into underwriting!
Neva Crow
very professional and helpful and handled in a timely manner
Carol Engelbrecht
Polite, helpful, informative. Brian told us what would happen and there no surprises. Great experience!
Tommy Fusillo
Lucas is terrific. He was there to answer any question I had and helped us get approved almost instantly. We would recommend him to anyone.
Roberta Olden
John Taft was my first contact with Rocket Mortgage and answered all my questions... I am very grateful to him and the entire Rocket Mortgage team for a seamless mortgage refinance event.
I would recommend the in a minute!
Thanks again..
Elizabeth Sinclair
So very excited the have talked with Robert tonight! We are only at the beginning of the process, but being unhappy with our current mortgage situation with our local bank, he provided so many answers and made it so easy! We started out the evening Googling interest rates and refinance options and two hours later had lined up a great refinance option with a very competitive rate and low costs! ...So very excited the have talked with Robert tonight! We are only at the beginning of the process, but being unhappy with our current mortgage situation with our local bank, he provided so many answers and made it so easy! We started out the evening Googling interest rates and refinance options and two hours later had lined up a great refinance option with a very competitive rate and low costs! Thank you so much Robert! I can't believe how easy this was!Read MoreRead Less