Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Larry E Harvey
Dimitry was an excellent representative for Rocket Mortgage. He was professional, very knowledgeable, courteous, respectful and true to his word. After our loan was approved, my wife and I decided to sell instead and move back home to retire. After advising him of our decision, he once again was courteous, respectful and upbeat while wishing us the best in our endeavors. Great guy.
Timothy Bradfield
Chris was able to take care of every question very very quickly also take care of my concerns internaly he is very professional retunrs your calls imediatly thanks chris.
Kirsten Hubbard Robinson
Very informative , made information and process easy to understand
Stephen Frederick
Overall did an impressive job. very straight forward with process. Quick turnaround.
Kristy Vanwoerkom
Scott was a termendous help to me. He answered all my questions and guided me into the direction that I need to proceed to get the loan that will best fit my needs. He spent the time I needed to educate me on how the process works and what action I need to take to get my loan. I will definetly be contacting him again in the future for my refinancing needs.
William Tyler
Matt has been a rock star! He was responsive, helpful, gave great advice and guidance and I couldn't be more happy with what he did for us. He was also just great to work with. Would not hesitate for a second to give him the highest recommendation.
Robert Steuart
Clay is knowledgeable, professional, and patient. No high pressure with a friendly attitude.
Richard Bilodeau
I have been through the refinancing process in the past and Brent has made this the fastest, least cumbersome and most streamlined procedure for me. He explained all aspects of the process clearly and was very helpful in helping me arrive at a decision I can be happy with. He is a consummate professional, friendly and easy to work with.
Matt Winslow
Quick to respond and always gave unbiased advice.
Larry Carter
I would like to commend Cass Strzynski for his outstanding service to my wife and I during the re-fiance of our home. I have never experienced such an efficient process as has been provided by Cass and his team: David Franklin, Todd Brady and Frank Biondi. They were all excellent.
Cass has overseen this transaction from the word go resulting in a very fast closure. We sign the papers on Monday the...I would like to commend Cass Strzynski for his outstanding service to my wife and I during the re-fiance of our home. I have never experienced such an efficient process as has been provided by Cass and his team: David Franklin, Todd Brady and Frank Biondi. They were all excellent.
Cass has overseen this transaction from the word go resulting in a very fast closure. We sign the papers on Monday the 21st. We started this on November 1st.
Cass has constantly followed up with us to ask if we were OK with everything and if we had any questions. We were pleasantly surprised by the attention Cass gave to us showing that he was on top of our re-finance process.
I am very glad that I was able to find such a knowledgeable person such as Cass. He is very, very customer driven. He makes sure that all the information is there for you and always available - at any time- to talk with you by phone. I cannot say enough as to how impressed we are with Cass.
Lastly I would say to Rocket Mortgage that you are indeed very fortunate to have such a person as Cass in your organization. You may rest assured that I will recommend anyone looking for a loan or refinance. I will direct them to Cass and highly recommend the process established by Rocket Mortgage.
Again, Cass is the best and you can always be assured you will get the attention you want as a customer. He really takes good care of you.
Thank You Cass for all your efforts which made this a very pleasant experience.
Larry and Catherine Carter.
Read MoreRead Less