Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Pedro Fagundo
Tracey was great from beginning to end. Knowledgeable, thoughtful, clear and specific. The Rocket Mortgage team as a whole had a few bumps, but Tracey was there through it all and was able to deliver on all promises. Great person to work with and awesome mortgage company.
Lori Richardson
Ted responded quickly to all my questions.
Nicholas was very thorough through the whole refinance process, explaining everything in detail in a way I was able to understand it. Nick was very prompt at returning my phone calls and answering all of the questions I had. I would recommend him to family and friends.
Shannon Maness
Aaron and the whole team at Rocket Mortgage were a pleasure to work with. Very professional, excellent customer service, and a very quick response time to any questions I had. Thank you all so much!
Alan Walden
Bob was a pleasure to work with. he was very knowledgeable and professional.
Edward Sisco
I received in the mail a letter stating that I could refinance my present mortgage to a much lower rate . At first I was very skeptical is refinancing from a bank to a mortgage company. I called and Mike answered the call. He explained everything and how much I would save along with fitting the mortgage for my needs At first I looked at a 30 yr and compared it to a 20yr. At that point I was ...I received in the mail a letter stating that I could refinance my present mortgage to a much lower rate . At first I was very skeptical is refinancing from a bank to a mortgage company. I called and Mike answered the call. He explained everything and how much I would save along with fitting the mortgage for my needs At first I looked at a 30 yr and compared it to a 20yr. At that point I was sold. He was a professional and committed to the customer explaining each step. The time from application to Closing was less than a month. My son is planning to buy his first home and I will recommend Rocket Mortgage to him and his wife. Read MoreRead Less
G Mak
Our experience with Mario was exceptional. This company is very fortunate to have an employee of his caliber. He is professional, friendly, and genuinely cares about his clients. He worked with us to resolve any issues and answer any questions we had. He is committed to giving his clients the best service and I will not hesitate to refer him to others. Thank you again, Mario!
Margi Sigler
Shawn was incredibly professional, patient, and knowledgeable! He continually walked us through the steps and was cheerful every step of the way. He saved us an unbelievable amount of money when he drastically lowered our old mortgage rate. He inspires confidence and is one of the most pleasant people I've ever worked with. Thank you, Shawn, for all your help and hard work!!
Mike Newell
Was very helpful with the process and any questions I had.
Gary Etchemendy
Alan made the process easy to follow and understand. He was easy to talk to, get questions answered and made the experience simple. I thought it would be easier to go into a bank, but this was way better. Alan's superior customer service will have me sharing my experience with others.