Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Austin Mckeel
I first spoke with Frank a year ago about refinancing my mortgage. I needed to get rid of a home equity loan first so it just was not the right time for us refinance. A year had passed and i got rid of the HELOC so i called Frank. I told him this was my home for life and i wanted to pay it off before i retire. He told me to give him a few minutes and he called me back with a deal that shaved ...I first spoke with Frank a year ago about refinancing my mortgage. I needed to get rid of a home equity loan first so it just was not the right time for us refinance. A year had passed and i got rid of the HELOC so i called Frank. I told him this was my home for life and i wanted to pay it off before i retire. He told me to give him a few minutes and he called me back with a deal that shaved off almost two and a half points off of my existing mortgage, which was 5.37% at the time. We got the mortgage refinanced so quick that we were able to skip two mortgage payments. Thank you Frank for your time and effort.
Mr. M.L. MckeelRead MoreRead Less
Timothy Hood
John was very helpful throughout our experience. He was able to answer all our questions and did exactly what he said he would do. I would recommend using Rocket Mortgage to anyone needing to get a home loan. The whole team that was involved with our refinance was wonderful.
Nelly Doyle
Excellent service. I would highly recommend her to friends and family and if I had my own business she's the kind of employee I would like to have
Luke Cecil
He made the refinancing quick & easy. Didn't have questions thought out the whole process. Great to work with.
Jorene Davis
Dan was very helpful during the refinance process. He always called back promptly if I had called with a question and missed him. Always friendly, supportive, and knowledgeable. He helped make the process very easy.
Amy Merchant
Lisa was professional, conscientious and very helpful throughout the process of refinancing. Our refinance was frustrating at times but never because of Lisa - she was the one positive experience we had with Rocket Mortgage. If not for Lisa I would give the lowest possible rating to Rocket Mortgage in terms of customer service, communication, and overall ability.
Dale Mcmillan
Matt was very helpful in the refi of our home loan. This is the second time we financed through Rocket Mortgage. I would definitely recommend Matt to anyone who wants to do a home mortgage.
Jon Thomas
Shane was awesome to work with !Made the whole experience effortless and enjoyable.
ShirLee McGarry
Duane is awesome and fun to work with
Dwaunis Broussard
Felt like I had a friend on the inside watching my back! Thank you.