Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Jeffrey Ullom
Douglas was prompt at answering questions, and a great help throughout our refi process. I highly recommend him. Thank you!
Liz Bristow
Chris worked with me to refinance my mortgage around my schedule. Very professional and nonaggressive.
Mario Cornelio
Stefan, our mortgage banker was the very first person we had contact with Rocket Mortgage. The initial experience was already very smooth as Stefan patiently explained the whole process efficiently. He even went to the extent of explaining some stumbles that nay occur in the process so we don't get false expectations in case those come our way. Even after his part in the process was through and ...Stefan, our mortgage banker was the very first person we had contact with Rocket Mortgage. The initial experience was already very smooth as Stefan patiently explained the whole process efficiently. He even went to the extent of explaining some stumbles that nay occur in the process so we don't get false expectations in case those come our way. Even after his part in the process was through and the processing went to another department, he was always there available to consult and ever ready to assist with any questions we had and would go and help us out to verify any answers for us if it was not in his domain. We applaud the efficiency of Rocket Mortgage's mortgage processing. The ease , transparency, cost and speed was excellent. We will not hesitate to recommend Rocket Mortgage to anybody thinking of acquiring or refinancing their mortgage. And of course Rocket Mortgage would not be where they are now if not for their excellent staff .Read MoreRead Less
Catherine Jones
Sammy was so incredibly patient with me and walked me through every step of the process/ He answered all of my questions and set my mind at ease as I was a little apprehensive. My overall experience was very good.
Susan Studdard-Blackmon
Brian was always right on every time I called him he was up to date on everything that had been done what needed to be done but the most important was that the closing date was done exactly as I had asked for it to be. The money transfer took place on the exact day he said it was. Everything was very easy to accomplish.
Sue Gorbach
Everything went very smoothly and we are very pleased with the results!
Becky Nies
Fabulous experience. Everyone I dealt with was great. Dain was knowledgable, experienced, friendly and didn't miss a thing. I do not have anything but good things to say about Dain and Rocket Mortgage.
Liz Strayer
Mark has made my refinance a breeze. He made it easy experience for me and my husband. He walked us thru each step of the way. I appreciate all Mark has done for us. I would recommend him to anyone looking for a refinance!
David Piotrowski
Very professional and friendly . Ron was able to answer all of my questions and worked hard to get the loan that I desired. He also made the whole process so easy. Thanks Ron!
Mark Garrett
I thought she did a wonderful job,considering, all the hassle the bank was giving us.she showed patience&professional attitude.