Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Lindsay Huie
Shelly is such an AMAZING agent to work with! This was my first time buying a home and I was so anxious about what to do and what to look out for. Shelly's calm, friendly and easy going way in which she answered all my questions and gave me perspective throughout the entire process was such a god send! She took care of absolutely everything and made it so easy - which in itself was such a ...Shelly is such an AMAZING agent to work with! This was my first time buying a home and I was so anxious about what to do and what to look out for. Shelly's calm, friendly and easy going way in which she answered all my questions and gave me perspective throughout the entire process was such a god send! She took care of absolutely everything and made it so easy - which in itself was such a relief when I kept hearing about stories from friends with horrific experiences. With Shelly's vast experience and indepth knowledge of intricacies of the system/process I was able to relax as I knew she had everything under control every step of the way. And it really was. I am delighted to say I am now a home owner with an amazing interest rate (thanks to Shelly)! I would and have absolutely recommended Shelly and Rocket Mortgage to anyone delving into the home ownership process! Read MoreRead Less
Steve Burley
Marcus was a true professional throughout the process of refinancing our home. From the very beginning of his first call to us reaching out to help to the final step in the signing process Marcus was completely professional and genuinely concerned about our well being and success in securing this loan. He was thorough, creative and invested in each step of the process which was an extremely ...Marcus was a true professional throughout the process of refinancing our home. From the very beginning of his first call to us reaching out to help to the final step in the signing process Marcus was completely professional and genuinely concerned about our well being and success in securing this loan. He was thorough, creative and invested in each step of the process which was an extremely important element in making us confident that we would succeed.

We will be forever grateful for his assistance in us being able to stay in our home of over 20 years. With both of us being recently retired we were not successful, after 2 years, in securing a Reverse Mortgage. That did not deter Marcus. He found a product that would serve our needs after others failed. Marcus was determined to succeed and he did. This week we received our payoffs and are now set to live a more comfortable retirement on our terms.

Thank you Marcus! You are a Superstar!!!!!Read MoreRead Less
Darcy Ryan
EJ I ewa totally happy with everrything Katie did for me ond she is and was absolutely great thank you my phone closin
Sharon Russell
Stefan walked me through the process of refinancing my home with ease and comfort. Made it go without a problem and no hiccups.
Carrie Johnson
Jacquie has been a pleasure to work with. She's very friendly and has addressed my needs in a prompt and professional manner.
Jeanne Scardamalia
Mahmood has been very responsive to any questions and very easy to work with and has a great deal of patience.
Percy Jackson
Zach was PROFESSIONAL, PERSONABLE, and PLEASANT... This has been an amazingly smooth and fast process and Zach went out of his way to keep me informed on every step.
Robert Diver
Stefan was extremely helpful through this loan process. He was very professional and knowledgeable which reassured us that things would be done right. The online system was an excellent and easy way to go. Thank you Stefan for all you help.

Sincerely,

Bob D
Jodee Zeffer
10 stars if I could - Chris is the best agent we've ever worked with in the 20 years we've owned a home or had a mortgage. I know that we were one of his more difficult customers, and he made everything perfectly smooth and clear. Nicest guy ever - Thanks as always Chris - C & J Bleizeffer
Bruce Cicerchi
Lucas and the Rocket Mortgage team were great. From our initial conversation to the final close in a little over two weeks. Wow! The communication tools provided were certainly engineered to amaze. Thank-you Lucas and Rocket Mortgage.