Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Melanie Boock
Fast excellent service and very easy
Andy Krause
Jill is absolutely awesome! Very knowledgeable about the whole process and all the things needed in order to get the loan closed... She was very patient with all my questions and I would refer her to anyone I could.
Nancy Freeman
AShawn was very informative, helpful and friendly yet professional during our refinance process.
Mersadies Palermo
Ryan was incredibly easy to work with. He was very attentive, respectful and explained every detail to us. We were very pleased with Ryan and would recommend him to anyone!
Tiara Alexander
Zach went above and beyond for my husband and I! He made the process of buying a home smooth and always kept me in the loop with what was going on. He was the most helpful person that we had ever worked with, he made us feel like we mattered and were not just another borrower. He made my husband and I feel confident in our first home purchase. I would recommend him to any of my family and friends!
Frank Moffitt
Robin and Chelsey made the process so easy. The whole process was fast and without any hitches. It was a breeze.
A Sue Jago
After 2 1/2 months of dealing with another mortgage company, we were fed up. They were asking for the same documents over and over, etc. We had a pre-approval and were told we would have no problems as it was a very "clean" loan. Fed up with the shenanigans, I called Rocket Mortgage. I was fortunate enough to have Isaac answer the phone. I explained to Isaac our situation, and the experience ...After 2 1/2 months of dealing with another mortgage company, we were fed up. They were asking for the same documents over and over, etc. We had a pre-approval and were told we would have no problems as it was a very "clean" loan. Fed up with the shenanigans, I called Rocket Mortgage. I was fortunate enough to have Isaac answer the phone. I explained to Isaac our situation, and the experience we had with the "other guys". WOW!!!!! 24 HOURS LATER, we were through underwriting for their first glance, and ready for the next step! This guy knows how to treat customers and get things done! Thank you Isaac! Moving to our new, much bigger house, will soon actually happen! HIGHEST RECOMMENDATION!!Read MoreRead Less
Julia Belian
Professional, always available, friendly. Best banking experience ever, and that is thanks to Julie.
Sherry Thompson
She answered all of our questions and was very thorough.
Melody Snyder
Michael went out of his way to help me getting refinanced, kept me updated what was going on and what I had to do next. On Rocket Mortgage end they worked fast, but it was my bank that was a very slow process. He understood what I went thru in my past divorce with bills etc.