Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Yesh Stephenson
Mark and the entire Rocket Mortgage team were nothing short of AMAZING. From the onset, we were impressed with Mark's ability, expertise, professionalism, knowledge, competence, responsiveness, accessibility, friendliness, and the sheer fact that he had our best interest at heart, from the very beginning to the very end. Mark was super helpful, incredibly responsive/reactive in a timely manner, ...Mark and the entire Rocket Mortgage team were nothing short of AMAZING. From the onset, we were impressed with Mark's ability, expertise, professionalism, knowledge, competence, responsiveness, accessibility, friendliness, and the sheer fact that he had our best interest at heart, from the very beginning to the very end. Mark was super helpful, incredibly responsive/reactive in a timely manner, and just outstanding. The entire process was efficient, seamless, and relatively quick. Our experience was awesome, really awesome. I would *highly* recommend Mark and Rocket Mortgage to anyone and everyone. I have nothing but 5+ stars to give Mark, only positive words to say, and a stellar review. Thank you Mark and the ENTIRE Rocket Mortgage team for an exceptional job and a great experience! We are fans for life! :)Read MoreRead Less
Sandi DeWeert
Very professional and knowledgable! Exceeded all my expectations. A very pleasant encounter. (PS Found missing credit cards. LOL)
Jessye Head
Donnie Kaepplinger was extremely helpful! I submitted an inquiry on-line regarding a possible refinance, and Donnie responded quickly after my inquiry and walked me though the process and all options available. The process with Rocket Mortgage was the BEST I’ve ever been involved, we closed BEFORE the actual closing date. Service was AWESOME and so was Donnie’s professionalism and attention to...Donnie Kaepplinger was extremely helpful! I submitted an inquiry on-line regarding a possible refinance, and Donnie responded quickly after my inquiry and walked me though the process and all options available. The process with Rocket Mortgage was the BEST I’ve ever been involved, we closed BEFORE the actual closing date. Service was AWESOME and so was Donnie’s professionalism and attention to details. I definitely recommend that you contact Rocket Mortgage, and ask for Donnie K. to assist you!!Read MoreRead Less
Eileen Javed
John was great to work with! He made the whole process very easy and manageable.
Gina Janton
She was very helpful with the beginning processes to the loan
Patrice Moore
Good evening, when I first spoke to Mark, as my Rocket Mortgage Bank advisor, I was amazed on how quick he got things going. Mark explain to me and my husband that we may speak to a lot of his people, which was ok, they represented him very well. I as happy we refinance our mortgage with Rocket Mortgage, he is a very professional person, if any of my family or friends need a mortgage or a ...Good evening, when I first spoke to Mark, as my Rocket Mortgage Bank advisor, I was amazed on how quick he got things going. Mark explain to me and my husband that we may speak to a lot of his people, which was ok, they represented him very well. I as happy we refinance our mortgage with Rocket Mortgage, he is a very professional person, if any of my family or friends need a mortgage or a refinance I will sure tell them about my new friend Mark, thanks again Mark and God Bless you!!Read MoreRead Less
Preston Jones
I have been a part of the Rocket Mortgage Family for many years. During that time, I had the privilege to work with outstanding and amazing professionals. They all exceeded my customer service expectations. I thought I had experienced the best, until I met Frank. In my opinion, he is the best of the best!
Chris Palmer
Lisa and the entire Rocket Mortgage team were professional and courteous. They made the loan process quick, easy and painless. I would definitely use Lisa and Rocket Mortgage again and would highly recommend them for anyone looking for a Mortgage.
Bob Lied
I had been putting off refinance on a second home for way too long, dreading the process. Dominic got me through it quickly and painlessly. Friendly, efficient, knowledgeable and enthusiastic.
Laura Newitt
Gary was amazing! He took the time to make sure we understood every process to our to our refinance. Love working with Rocket Mortgage!