Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Deb Lucero
Our refinance had to be the easiest transaction we have ever done. Our call was answered by Kyle and within about a 1/2 an hour everything was signed and submitted! Then we were called a week later and told everything was approved and ready to close! Went so fast it was almost scary. ha ha Kyle and his team were so nice to work with. Very polite and professional, answered any and all ...Our refinance had to be the easiest transaction we have ever done. Our call was answered by Kyle and within about a 1/2 an hour everything was signed and submitted! Then we were called a week later and told everything was approved and ready to close! Went so fast it was almost scary. ha ha Kyle and his team were so nice to work with. Very polite and professional, answered any and all questions to our satisfaction, a pleasure from beginning to end. Thanks Kyle!Read MoreRead Less
Monse Guerra
Scott really helped me, others said I didn't qualified for a refi. He walked me through the whole time explaining everything. So happy that he called and it was successful! Thanks again Scott!
Jonathan Lipner
Tyler knows his stuff!! Easiest re-fi I've ever done.
Ruth Underland
Todd took lots of time with me. Never hurried my questions , explained everything thoroughly. This is a big step and I am so glad I found someone that was able to assure me this was this right step for me to take. Thank you Todd.......
David Ballengee
I had an exceptional experience refinancing our home with Brad. Right from the start he was very helpful, always looking to best understand our particular situation and then make things happen! He asked lots of questions and promised he'd be back with us shortly. It wasn't 24hrs and he was calling us back with a plan ... one that was approved very quickly! Once Brad has your initial paperwork...I had an exceptional experience refinancing our home with Brad. Right from the start he was very helpful, always looking to best understand our particular situation and then make things happen! He asked lots of questions and promised he'd be back with us shortly. It wasn't 24hrs and he was calling us back with a plan ... one that was approved very quickly! Once Brad has your initial paperwork in order Rocket Mortgage has a team of exceptional assistants that start working things with you as well. They say they're engineered to "amaze" and they did that every step of the way. Rocket Mortgage made what I've known to be a troublesome experience in the past frankly look and feel VERY easy. No surprises or promises not kept ... Brad's a very positive, can-do type of individual, one that made great things happen for us right from the first call. Read MoreRead Less
Leonard Robertson
I contacted One Reversed Mortgage because of my financial concerns. I was put in contact with Mark Wacker and he immediately quantified me which give me a lot of hope. He and ORM was very professional in handling process and it was all completed on the date they established. Now I able to reduce my other debts.
Beverly Eckard
Clark Shaw is a very well informed professional loan specialist. He and his team were a real pleasure to work with. The rate was awesome and service terrific. Thanks for the great experience and all the help.
Now is the time to finance or re-finance, and Clark is the man!
Jeniffer Hamilton
Tyler was amazing to work with!!!
Wellington Cifuentes
Kristen was very professional and transparent throughout the whole process of refinancing my loan. I will have to say that I will use her if I ever need to buy another property and my friends and family will be referred to her. I also would like to say that Rocket Mortgage process with their online system is top notch and you are able to communicate with someone at your convenience. They have ...Kristen was very professional and transparent throughout the whole process of refinancing my loan. I will have to say that I will use her if I ever need to buy another property and my friends and family will be referred to her. I also would like to say that Rocket Mortgage process with their online system is top notch and you are able to communicate with someone at your convenience. They have figured out how to make things very simplistic, which is needed in today's age of technology where many banks fail in that regard. Rocket Mortgage's processors where very efficient and they got all the required documents in the time alloted. Thank you Kristen and Rocket Mortgage.Read MoreRead Less
Sheila Kackley Peck
Extremely satisfied with the way Leena has handled our situation. She has been very courteous, helpful, knows how to present various ideas that best represent our needs and did so by taking the time to ask the right questions in a manner and demeanor that was quite pleasing and professional. Displays a great deal of confidence and reminded us often that Rocket Mortgage was the last place we will...Extremely satisfied with the way Leena has handled our situation. She has been very courteous, helpful, knows how to present various ideas that best represent our needs and did so by taking the time to ask the right questions in a manner and demeanor that was quite pleasing and professional. Displays a great deal of confidence and reminded us often that Rocket Mortgage was the last place we will need to shop. I would recommend Leena to anyone considering refinancing . James Peck
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