Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Donald Macmath
Joe was a pleasure to work with. I had many questions and shopped around for rates and costs and Joe was upfront with me for everything. He was very professional, answered my questions and was patient as I hemmed and hawed about when to refinance and who to go to. He definitely knows his business. I would recommend Rocket Mortgage and Joseph to anybody looking to refinance.
Ellen Cero
she was wonderful to work with made the process so easy.
Joseph Lanoue
From start to finish we experienced outstanding customer service. All our questions were answered in a timely and professional manner. Everyone was friendly and demonstrated a willingness to help. Thank you.
Susan Speranza
Matt was helpful and organized
Tammy Kiernan-Hughes
We have dealt with other loan officers and Kory is by far the best. Our first time talking to Kory we were not able to refinance as we had a short sale and had to wait 3 years to refinance. He told us to keep his information and even though he could not help us he would answer any questions we had. When it was time to shop for better rates we contacted Kory. He still had our information from our ...We have dealt with other loan officers and Kory is by far the best. Our first time talking to Kory we were not able to refinance as we had a short sale and had to wait 3 years to refinance. He told us to keep his information and even though he could not help us he would answer any questions we had. When it was time to shop for better rates we contacted Kory. He still had our information from our previous contact with him. Kory was helpful and made sure we understood every step of our loan process. He was diligent with making sure he spoke to us and confirmed everything with an email. We had a problem with our dog getting ahold of our loan docs. We emailed Kory and even though he was not working he made sure his team got the Documents to us so we could sign them on time. We recommend Kory to anyone asking about home financing. Read MoreRead Less
Michelle Carpenter
After starting with another company, I switched to Rocket Mortgage 2 months into the process with the other company- a nationally recognized bank with branches in my area. My refinance took around 30 days from start to finish and the Rocket Mortgage website made everything so simple. I could follow the loan process, see what they needed, and easily upload any information. My refi was complicated...After starting with another company, I switched to Rocket Mortgage 2 months into the process with the other company- a nationally recognized bank with branches in my area. My refinance took around 30 days from start to finish and the Rocket Mortgage website made everything so simple. I could follow the loan process, see what they needed, and easily upload any information. My refi was complicated because I own a few businesses, my house is in a trust and have rental properties. Jonathan simplified in ONE month , what the other bank couldn't get done on 2 months. His communication was excellent and very timely. Everything went EXACTLY as he explained it and in the timeframe he laid out. WHEN you call Rocket Mortgage, ask for Jonathan- you will not be disappointed. Read MoreRead Less
Rachelle Lipker
Scott was the person whom I visited with to get the process started. Anytime I had a question, I received a phone call right away and I always felt like Scott and his team were working with me! This was a great experience for us! Thank you to Scott and his entire team!!
Sheila Sullivan
Michael was very courteous and had answers to all my questions. He quickly got the process of my refi moving so that it completed in as short a time as possible.
Tony Silvia
The whole process from the start to finish was exemplary. Amraa and others that are like her make Rocket Mortgage the 5 star company that it is. If I could give Amraa 10 stars I would she is a world class professional that I would be happy to refer and do business with again any time I had a need for a mortgage. Thank you Amraa for being a star!!
Sergio Moreno
He great on calling you back, very nice and you don't understand things he will explain it to you.