Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Jo Horn
Gary did an exemplary job through all stages of the loan- with particular attention to helping us be informed and empowered in the process. His comfortable but professional manner really put Rocket Mortgage far above the other institutions we were in discussion with. Great experience all around.
Robert Patterson
Todd did everything he was supposed to do and we got out reverse mortgage. My only complaint is that he was optimistic in his evaluation of the value of our home which necessitated paying some up-front money to get everything done. It wasn't so much that it broke the deal but wasn't what we were expecting.
Richard Mathey
It was great working with Kevin. He is very knowledgeable and thorough.
Joss Lynn
My experience with Rocket Mortgage for the refinancing of my mortgage was such an easy and quick process. Jill in particular made me feel at ease and significantly lessened the stress that goes along with financing. I recommend Rocket Mortgage to anyone looking to finance or refinance and encourage them to seek out Jill to assist in their process.
Mark Harty
Very personable and professional. Coordinated the process excellently!
Andrea Marcus
Great, efficient & professional
Luis Vega
I refinance and bought a new home and the only person on my mind to call was Jill, If I need to refinance or buy a different home I would call her in a hearth bit. Thank you Jill for everything you done for my family and me.
Nan Aldridge
Nick was very friendly and helpful n closed our loan in less then 3 weeks Thank You for great service
La-Tonya Rouse
Nick made the entire process of qualifying and purchasing my home very easy and stress free. He is very knowledgeable, professional and personable. He went above and beyond to ensure that every step of the process was easy, understandable, and provided the best loan terms options available to ensure that I was qualified for. He called after the closing and the loan was finalized to ensure that all...Nick made the entire process of qualifying and purchasing my home very easy and stress free. He is very knowledgeable, professional and personable. He went above and beyond to ensure that every step of the process was easy, understandable, and provided the best loan terms options available to ensure that I was qualified for. He called after the closing and the loan was finalized to ensure that all was good with the home and loan. Provided great information on the loan servicing on the website and answered all questions I had. I have never been provided with such personalized customer service... I continue to tell all of my friends and associates what a great experience I have had and recommend if they are in the market to purchase a home to Contact Nick with Rocket Mortgage....... Read MoreRead Less
Samantha Dunnam
I shopped loans with three other lenders. You never gave up and kept calling me back until we finally connected. Your cheerful and positive approach salesmanship immediately convinced me that you knew the lending business and wanted to work with me. You are a very enthusiastic, engaging, and high energy person who treats her customers right. Thank you! We closed today. My only complaint is that we...I shopped loans with three other lenders. You never gave up and kept calling me back until we finally connected. Your cheerful and positive approach salesmanship immediately convinced me that you knew the lending business and wanted to work with me. You are a very enthusiastic, engaging, and high energy person who treats her customers right. Thank you! We closed today. My only complaint is that we should have closed a month ago as it seemed that your other team members took much too long to assemble all the required documents... but my experience with you was excellent.

Sidney James ParrottRead MoreRead Less