Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Richard Groat
Personable, attentive, respectful.
Gail Oglesby
James was extremely helpful in helping us get through this who program. He was very knowledgeable with each of the many questions I/we continually asked. He was a pleasure to work with.
D Andrea Sanders
Yale was excellent in his knowledge and above all else his concern for the customer a true hallmark of excellence
Rodrigo E Trindade
I can't say enough about Rana! With Rana you get personal attention any time of any day! She'll answer every question, no matter how ridiculous the question, quickly and correctly! She knows what she's doing and she does it well! Loved working with her!
Jenny Wesson
He did a great job explaining all my op
John Bradley
Matt provided very fast and courteous service for us in refinancing our mortgage. Also, we enjoyed talking with him
during the process. I recommend him highly!
Carol Forseth
I started by sending a chat request through the Rocket Mortgage website, just inquiring about refinancing, and Jeremy responded to my chat. Within an hour we had the loan docs completed! He walked me through the process over the phone as I uploaded supporting documents into the website. I couldn't believe we got it done in one phone call.
Jack Delcomyn
Christopher asked all the questions to find out what type of loan I needed and then got me on the right path to securing the loan i needed for my situation. He turned me over to the most helpful people to get my loan set up and even answered more of my questions during the process. He did not just hand me off and forget about me. Thanks Chris!
Mary Louise Butler
Bianca is first rate. She is an excellent communicator and a thoughtful listener. Bianca moved me through the process quickly and efficiently. I can not believe how easy this was. She put me at ease immediately. I put my trust in her and I was not disappointed.
Linda Hawlik
Sean is very professional and knowledgeable about the process from beginning to end including the steps taken to ensure we were getting the financial solution to accomplish our goals. He was able to directly answer any and all questions we had with a quick call back if he was unavailable at the time I called.