Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Michael Barraque
Eric was extremely pleasant to work with. He made the process very simple to understand
David Mann
I was impressed by the professionalism Jon exhibited through the whole process. I would absolutely call Jon in the future for my mortgage needs.
Jerome Devadoss
Simon and really the whole Rocket Mortgage team were an absolutely pleasure to work with. We really did put him through his paces and asked to explore every possible scenario and option before we settled on our refi...and then we changed our mind! Simon remained courteous, understanding, and professional throughout. The technology and streamlined process might be what set Rocket Mortgage apart, ...Simon and really the whole Rocket Mortgage team were an absolutely pleasure to work with. We really did put him through his paces and asked to explore every possible scenario and option before we settled on our refi...and then we changed our mind! Simon remained courteous, understanding, and professional throughout. The technology and streamlined process might be what set Rocket Mortgage apart, but after experiencing the engaged thoughtfulness of Simon and the team who assisted on our refi, it's easy to see that the people make them number 1. Read MoreRead Less
Alex Ly
He's professional! Very nice and honest person! He's helped and made my refinance process very smooth! At first, I was scared because this is something very new to me. All I can say is he kept his word on everything he has said and done! Thanks Kyle for being with me through this process of refinancing! I can truly say you are a great worker and you made me felt as if I was your friend! Customer ...He's professional! Very nice and honest person! He's helped and made my refinance process very smooth! At first, I was scared because this is something very new to me. All I can say is he kept his word on everything he has said and done! Thanks Kyle for being with me through this process of refinancing! I can truly say you are a great worker and you made me felt as if I was your friend! Customer service is outstanding for Rocket Mortgage! Read MoreRead Less
Laura Downey
Alexander is very knowledgeable about interest rates and the refinancing process. I would recommend him to friends and family.
Arline Patterson
When we decided to refinance, we by luck, got Robert Divis as our agent. How fortunate for us! He was very helpful an professional. All our questions were answered so the answers were easy to understand. Our whole experience was great.
Virginia Zabala
Neal was very informative and walk me through all the paperwork needed to get pre approved. Thank you for all your help!
Carlotta Harbaugh
Danny is fantastic! He really went up and above for me even the day before my closing. I had an unexpected financial issue 2 days before my closing and I needed a last minute adjustment. He came through in one phone call and really saved me. I can't thank him enough!
Paula-Jo Webster
Isaac was helpful, accurate, and eager to take care of our needs.
Micheal Murphy
The experience with Jeff was smooth, understandable, efficient, and FAST. Helpful does not always mean courteous and personable. Jeff was always available and explained the process with clarity and making sure I understood the process before the interaction ended. I was a bit apprehensive at first but after several conversations about the next step my confidence improved and I was impressed with ...The experience with Jeff was smooth, understandable, efficient, and FAST. Helpful does not always mean courteous and personable. Jeff was always available and explained the process with clarity and making sure I understood the process before the interaction ended. I was a bit apprehensive at first but after several conversations about the next step my confidence improved and I was impressed with the accuracy of the necessary paperwork that followed as was stated. I would recommend Rocket Mortgage to anyone obtaining a Home Refinance. Everything Jeff indicated would happen during the process happened and to reiterate, FAST and EFFICIENT. Thank You for a pleasurable experience. I have all the necessary fully bound documents for my records.. Thank You Jeff, you are the best......Mike.Read MoreRead Less