Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

James Chau
Annemarie is such a great loan expert that I'm seriously naming my daughter after her next year - that's truly how much I love her. I've bought three houses already with her knowledge and guidance and will not work with any other person or company. Whenever there are challenges, she finds ways to ensure a smooth and seemless loan process - she is super responsive and authoritative - all the ...Annemarie is such a great loan expert that I'm seriously naming my daughter after her next year - that's truly how much I love her. I've bought three houses already with her knowledge and guidance and will not work with any other person or company. Whenever there are challenges, she finds ways to ensure a smooth and seemless loan process - she is super responsive and authoritative - all the aspects you need in today's buying world. Thanks for all you do Annemarie and you keep rocking it!Read MoreRead Less
Handani Kam
I'm glad Annmarie handled our refinancing process. She was very knowledgeable about the loan process and made me felt comfortable about doing the refinancing of our house. She's easily accessible and always returned my calls quickly. Rocket Mortgage and Annmarie provided me with an outstanding service!
Sherry Ayres
very professional ,good listener ,available to speak with and excellent at returning my calls quickly/gave me peace of mind and always had our best interest in regard to the loan decision we made. we felt very comfortable and confident working with Chris and his team
Gail Jones
Mark was very knowledgeable about all programs offered by Rocket Mortgage. He did an outstanding job in directing us to the best loan for our needs. He made the mortgage loan process very easy. I would definitely refer my friends to work with Mark & Rocket Mortgage.
Linda Norris French
I called Rocket Mortgage on a lark, just to see if they would refinance my 2 loans. HSB and Chase and Lender all told me this was impossible due to it being a home equity loan. Ernie was the service rep who contacted me. My experience was 29 days from start to closing and it was the easiest thing I have ever done. I had to call Ernie several times to wade through the online forms and I was ...I called Rocket Mortgage on a lark, just to see if they would refinance my 2 loans. HSB and Chase and Lender all told me this was impossible due to it being a home equity loan. Ernie was the service rep who contacted me. My experience was 29 days from start to closing and it was the easiest thing I have ever done. I had to call Ernie several times to wade through the online forms and I was actually connected to him on all occasions. The few times he was out, I had another lady who knew all about my loan. I was never passed around from agent to agent. Every question was answered, sometimes with amusement, and I felt Ernie and I were just good email friends. I could not be happier with the outcome. I wish I had done this a couple of years ago. Thank you Ernie!!!!! If there was a heart emoji, I would add it to this.Read MoreRead Less
Joe Walters
Wingyee answered all my questions and concerns, and returned my online queries in a very timely manner. I would highly recommend her for mortgage expertise.
Priscilla N Jorge Chavez
Working with Nicholas was a great experience! He had awesome follow through and did his best to make this a seamless experience. This was our second time working with Rocket Mortgage and I must say that Nicholas made it such a pleasure this time around. He goes above and beyond to ensure that you are comfortable with the information and the process. He's definitely an asset to the Rocket ...Working with Nicholas was a great experience! He had awesome follow through and did his best to make this a seamless experience. This was our second time working with Rocket Mortgage and I must say that Nicholas made it such a pleasure this time around. He goes above and beyond to ensure that you are comfortable with the information and the process. He's definitely an asset to the Rocket Mortgage family and would be open to working with him in the future!Read MoreRead Less
Steve Baccanini
Alexander was a pleasure to work with in the process of refinancing our home. He provided options and guided us in the best direction for us. He is thorough and his follow up is second to none. I would recommend using Alexander for any of your mortgage needs.
Shannon & Steve
Todd Cardeiro
Brandon was extremely helpful. I had refinanced in the past and it was a nightmare. He made the process completely painless. He was attentive to what I was looking for and was not pushy at all. Thank you Brandon.
Douglas Bradshaw
Working with Rod was one of the best part of the experience with Rocket Mortgage. Have recommended Rocket Mortgage to everyone I know . Can't say enough about the process with Rocket Mortgage. Fast friendly people,always there to help and to listen to my concerns. Wonderful experience