Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Don Johndrow
When I first visited the Rocket Mortgage website I was just "kicking the tires", but less than a month later we have completed the refinancing of our house. I must say that Tima's active cooperation smoothed the process from beginning to end. When we ran into (small) snags, Tima carried the ball and always came through to our benefit. He is efficient, honest and personable. Just tonight I ...When I first visited the Rocket Mortgage website I was just "kicking the tires", but less than a month later we have completed the refinancing of our house. I must say that Tima's active cooperation smoothed the process from beginning to end. When we ran into (small) snags, Tima carried the ball and always came through to our benefit. He is efficient, honest and personable. Just tonight I recommended him to one of my sons.Read MoreRead Less
Kelly Rivard
Gerald was very knowledgeable and responsive throughout the whole mortgage and refinancing process. He wasn't fazed by obstacles that had slowed others down. When it was time to refinance my mortgage, I had no doubt who I would reach out to first.
Working with Rocket Mortgage has been a cake walk in whole. I have had great experiences in getting answers to my questions. Mark was very kind and patient with my questions and answered them all. Thrilled to get home refinanced at a low interest rate for 19 years fixed. A thanks you Mark and all your associates I have dealt with.
Dawn O'Neal
It was a pleasure to work with Simon, he made this process smooth and easy. He made himself available to us and it was the best experience. I recommend him all the time. His knowledge and professionalism was very much appreciated. Simon you rock! Thank you so much!
Kasi Brown
Isaac is professional, friendly and courteous at all times. He is, without a doubt, the most diligent loan officer that you will ever have. He is prompt and reliable at all times. He was not familiar with some terms like 'in law suite', and some processes such as incorporating closing costs into escrow payments. He was quick to learn however, once they were explained. All in all, he was a pleasure...Isaac is professional, friendly and courteous at all times. He is, without a doubt, the most diligent loan officer that you will ever have. He is prompt and reliable at all times. He was not familiar with some terms like 'in law suite', and some processes such as incorporating closing costs into escrow payments. He was quick to learn however, once they were explained. All in all, he was a pleasure to work with and made NO mistakes. Read MoreRead Less
James Morris
My experience with Rocket Mortgage and Ali in particular has been nothing but exceptional. Her level of professionalism, knowledge, and care has made the entire refinance process a pleasure. Ali kept me informed and up-to-date on all the requirements and paperwork. I recommend both Ali and Rocket Mortgage to everyone.
Jenny Neill
Michael was excellent and very knowlegable about the refinance process. He listened to our situation and goals and was able to assist us. Additionally, he was a genuinely nice guy during all of our conversations. I highly recommend using Michael and the Rocket Mortgage team.
Shirley Dahl
Brendan was so easy to work with 2 years ago...I decided to go back with him again! I strongly recommend Brendan and his Rocket Mortgage team! Thank you for making what always seems like a painful process actually easy and fast!!
Susan Udell
Robin was a pleasure to work with on making my final decision to choose Rocket Mortgage. She was able to give me a few options to work with. Thank you for your assistance and having reliable employees to help us also.
Carmen Ingram
DOUG....YOU WERE SO "AWESOME"!!! I want to personally thank the Rocket Mortgage team for such a smoothe and easy home refinancing experience. My every need was met along the way. I was continuously updated on the progress of my loan and cared for through and through. I want to reach out to anybody in need of refinancing or a new loan....talk to Rocket Mortgage. Every part of the process can be ...DOUG....YOU WERE SO "AWESOME"!!! I want to personally thank the Rocket Mortgage team for such a smoothe and easy home refinancing experience. My every need was met along the way. I was continuously updated on the progress of my loan and cared for through and through. I want to reach out to anybody in need of refinancing or a new loan....talk to Rocket Mortgage. Every part of the process can be done with just your cell phone. The rates were good in comparison to other and with thw condition on my credit. I received the money needed to pay off bills and met a lot of great folls along the way. " If you want QUICK, Rocket Mortgage and their team of professionals are there to assist you

Thank you so much and GOD BLESS!Read MoreRead Less