Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Justin Westbrook
First time home buyer, made the process easy, understandable & comfortable. Always available to help and answer my questions; made the process less scary w/ her outstanding customer service, knowledge & friendliness.
Wyatt Haney
Patrick is a true professional in his work. The entire process was the easiest time I have ever had in dealing with something of this magnitude. I will turn to this company again in the future because of people like him and Ms. Darnisha Townsend. Joe H.

Nicole King
One of the most dependable, hard-working and amazing people you will have the pleasure of working with. She did my refinance, and it was seamless. I have referred many people to her over the years, and everyone has been extremely pleased with how fantastic she is.
Rupa Tamarapoo
Was very professional and prompt. Was efficient in getting the loan processed.
Brandon Elliott
Attentive and helpful. Rocket Mortgage will always be my go to for my mortgage needs.
Thomas Benson
Dylan's was very thoughtful to let me know that it was a good time to consider a mortgage refinance. It will save me a lot of interest on some new loan debt that I had recently acquired. The refinance process went very smoothly and whenever I had a question about anything, Dylan was always able to offer me a detailed answer.
Sutton Ralphael
My experience as a first time home buyer went great. Mr. Jake treated me like family. He was there every step of the way for all my questions and concerns. He made the process of buying my first home easy and gave me the confidence I needed to get through it. Thanks Mr. Jake...
Debbie French
Cass has made our refinancing with Rocket Mortgage very quick and easy. Cass is very friendly, right on it and professional, I would recommend him to others for assistance in getting their home refinanced. Thank you Cass.
Lee Scott
Lucas was GREAT!! I amiss a first time home buyer (now OWNER) and the whole process really seemed intimidating. I was nervous about starting it, and worried I wouldn't recieve the loan I was anticipating. I hadn't found a house yet, but my fiance and I have begun the search! He got me pre-approved in about 15 minutes and it was for even more than I was hoping for! Rocket Mortgage then set us up ...Lucas was GREAT!! I amiss a first time home buyer (now OWNER) and the whole process really seemed intimidating. I was nervous about starting it, and worried I wouldn't recieve the loan I was anticipating. I hadn't found a house yet, but my fiance and I have begun the search! He got me pre-approved in about 15 minutes and it was for even more than I was hoping for! Rocket Mortgage then set us up with in house realty and paired us with her an AMAZING realtor (Melissa Compliment from Berkshire Hathaway.) Shortly thereafter we found our dream home! The entire process was so easy and there was virtually no stress, Lucas walked me through the whole thing, and really made for an enjoyable experience! I 100% recommend Lucas to anyone who is thinking about getting a mortgage. We are settled into our beautiful home, and now the hard part....planning for our wedding...Read MoreRead Less
James Tiensvold
Cass was immediately helpful in explaining options available and advantages of the different choices. As the process moved forward Cass always returned calls promptly and answered my questions and/or solved problems. I believe I was fortunate that he called immediately after I requested information.
Jim