Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Nick Eddy
I've worked with Chris on a few loans now, and I can't say enough to express how helpful he has been. He is extremely knowledgeable, he made the process completely seamless, and he was always available when I had any questions. I recently reached out about a refinance, and the paperwork was done by the following morning - I would recommend Chris and Rocket Mortgage to anyone in a heartbeat, ...I've worked with Chris on a few loans now, and I can't say enough to express how helpful he has been. He is extremely knowledgeable, he made the process completely seamless, and he was always available when I had any questions. I recently reached out about a refinance, and the paperwork was done by the following morning - I would recommend Chris and Rocket Mortgage to anyone in a heartbeat, thanks Chris!Read MoreRead Less
Jake Hancock
The Rocket Mortgage refi process could not have been any smoother or simpler. I highly recommend it to anybody. And though a big piece of it is the tech-driven application process, the touches of personal service throughout were what sealed the deal. Douglas was extremely accessible, helpful, knowledgeable, and took care of everything we needed instantly. I honestly can't believe how easy it was.
Ronna Draper
We were building a new home and converting a construction loan into our regular mortgage. We were excited to try Rocket Mortgage due to a family recommendation, and it was a great choice for us. Jill was very upbeat and easy to work with. She explained the choices and all of the details in a way I could understand. She was always very responsive to our calls and questions as well. I would ...We were building a new home and converting a construction loan into our regular mortgage. We were excited to try Rocket Mortgage due to a family recommendation, and it was a great choice for us. Jill was very upbeat and easy to work with. She explained the choices and all of the details in a way I could understand. She was always very responsive to our calls and questions as well. I would highly recommend Rocket Mortgage and in particular Jill Patel. Read MoreRead Less
Brad Kinter
Garth was great to work with. He was prompt, courteous, and knowledgeable. He made the process as smooth as it could be.
Mills JJs
I am a first time home buyer and Lucas and Rocket Mortgage made this process simple. I always hear horror stories of how this process takes forever and is miserable for they buyer. I placed an offer on a house and it was excepted. The next day Lucas provided me with a provisionary closing date of August 4th. We actually closed on Aug 3rd. I cant say enough great things about Lucas. I hope that ...I am a first time home buyer and Lucas and Rocket Mortgage made this process simple. I always hear horror stories of how this process takes forever and is miserable for they buyer. I placed an offer on a house and it was excepted. The next day Lucas provided me with a provisionary closing date of August 4th. We actually closed on Aug 3rd. I cant say enough great things about Lucas. I hope that everyone buying a house can have my awesome experience.Read MoreRead Less
Roger Pierceall
John was our first contact with Rocket Mortgage and was very helpful and professional. After explaining to him that I was shopping other options along with Rocket Mortgage, he felt confident that he could assist us in making the best decision and hoped that decision would be with Rocket Mortgage. He was right. He explained completely the steps, what to expect and what he would need from us. He ...John was our first contact with Rocket Mortgage and was very helpful and professional. After explaining to him that I was shopping other options along with Rocket Mortgage, he felt confident that he could assist us in making the best decision and hoped that decision would be with Rocket Mortgage. He was right. He explained completely the steps, what to expect and what he would need from us. He also emphasized that Rocket Mortgage could probably get the loan completed and we may even be able to not only have one month with no payment but maybe even two if the load went through quick enough. Sure enough, it did and we were really surprised and happy for that. I would work with Jon again if the opportunity arouse and have already passed his contact information along to friends and colleagues at work just in case they get the bug to refinance as well. I really appreciated his professionalism and he really made the process painless. Read MoreRead Less
Reginald Tolbert
I just wanted to thank you Katherine for all of your hard work helping me lowering my mortgage payment and monthly payments! I never thought I would be able to get this type of fix rate that you presented me! Not only that but, I did not realize my credit score was that good until you assisted memail these pass few days. You also took care of a huge debt that I had hanging over my head. I truly ...I just wanted to thank you Katherine for all of your hard work helping me lowering my mortgage payment and monthly payments! I never thought I would be able to get this type of fix rate that you presented me! Not only that but, I did not realize my credit score was that good until you assisted memail these pass few days. You also took care of a huge debt that I had hanging over my head. I truly appreciate your business, time, and sacrifice to help me and my family live comfortable!

I pray that God blesses you as you continue to help people throughout your career! You were used to be a blessing to my family. I hope that all who reads this will allow you to work on their behalf to get great results!
Regards,

RET SGT TOLBERT SR Read MoreRead Less
Dawn Lama
Just started the process with Charlie. ..so far it's been a very positive and pleasant experience. Charlie is always available and very knowledgeable. It's been a pleasure to work with him thus far...
Will update
Brian Punt
Awesome - Darren was always on top of the loan process with me. Here made sure that his communication with me was clear and concise. He made every effort to keep me posted on all to do's on my part. This loan process was easy and stress free.

Thank you, BP
Nick did an outstanding job as my original contact at Rocket Mortgage. He was VERY knowledgeable, professional, and informative! It was refreshing to work with a banker that showed a way to get thing done instead of making excuses. If I could compare him to my present back - First Merit scores 2 - Nick scores 15! Thanks again for all of your help Nick - well done! Mary Howard