Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Vock Espiritu
Cass is truly everything that you would look for in a mortgage banker. At first, I was skeptical after talking to 3 other mortgage bankers. But , when Cass called me, I immediately felt at ease in telling him my objectives in refinancing my home. He gave me the best opportunity to save money! He explained the whole process and the calculations until it was all clear to me. Also, he made himself ...Cass is truly everything that you would look for in a mortgage banker. At first, I was skeptical after talking to 3 other mortgage bankers. But , when Cass called me, I immediately felt at ease in telling him my objectives in refinancing my home. He gave me the best opportunity to save money! He explained the whole process and the calculations until it was all clear to me. Also, he made himself accessible especially when I had concerns even when it was a minor one. He worked with me every step of the way. I am so eager to recommend him to my relative and friends who will consider refinancing or buying a new home.Read MoreRead Less
Pam Anes
Erin told me she would help me all the way threw and she did as she promised, any questions I had she called back as soon as she was able. I was and am very pleased with Erin and all of the team that helped
Christopher Berg
Melanie went out of her way to make sure all of my options were covered. She was extremely responsive and did a great job investigating a unique solution that was out of the norm. I would be happy to work with Melanie again the future!
Weldon Pharm
Did everything he could to help us thru the process. Understood what we needed and took care of everything in a timely manner!
Patricia Ballew McDonough
I am very pleased with working with James Roberts and everyone else at Rocket Mortgage that worked with me in refinancing my current home loan I had with Chase Bank. James was always in contact with me and made the entire process quite simple for me. I have sent his contact information to a couple family members as I highly recommend him! Thank you James....you ROCK!
Joseph Roemer
Jeff, quick response to my initial inquiry and ability to answer my initial questions were really helpful.
Thank you
Jessica Solá
Where do I begin? From the second we first spoke on the phone, I knew I was in good hands. First off, Mark understood my level of anxiety due to not knowing what to expect when it came to the process of buying my first home. My boyfriend and I are a young couple who were very eager to move in to our own home, nonetheless buy it! And so Mark took into account our situation. We hit A LOT of bumps in...Where do I begin? From the second we first spoke on the phone, I knew I was in good hands. First off, Mark understood my level of anxiety due to not knowing what to expect when it came to the process of buying my first home. My boyfriend and I are a young couple who were very eager to move in to our own home, nonetheless buy it! And so Mark took into account our situation. We hit A LOT of bumps in the road but I didn't give up and Mark did not give up on us either! Rather, he guided us in the right direction, was diligent, and clear with what we needed to do to get to the next step. I will never forget one of the many phone calls we had and I began to cry on the phone as I began to think that home buying may have not been for us but MANY THANKS to Mark, he did not let us give up and reminded us that he will help us get through the hurdle! And sure enough, he did, and now we are on our way to closing in less than 2 weeks! Couldn't have done it with out you Mark!Read MoreRead Less
David Jamison
Joseph and Shannon are true professionals! They helped me choose the best VA loan option for my family and made the entire process go smoothly. I can't believe how much I saved!

Many thanks...
SSGT JAMISON
USAF Veteran
John Skoglie
Honest assessment of my financial options followed by a very smooth path to closing!
Kim Abbs
Very pleased! Would definitely recommend.