Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Raymond Rogers
I was fortunate to meet Lucas in person when he paid a visit to my place of employment. Lucas explained how easy it would be to get started on financing a home and when ever I was ready I should give him a call. Wow what a great experience I had going with Rocket Mortgage and what a great guy Lucas was for us. He was knowledgeable and reassuring during the entire process which made it easy. I will...I was fortunate to meet Lucas in person when he paid a visit to my place of employment. Lucas explained how easy it would be to get started on financing a home and when ever I was ready I should give him a call. Wow what a great experience I had going with Rocket Mortgage and what a great guy Lucas was for us. He was knowledgeable and reassuring during the entire process which made it easy. I will recommend Lucas and Rocket Mortgage and I will use them again.Read MoreRead Less
Jacqueline Gutierrez
Laura Coulter was wonderful to work with! She truly made the mortgage process a breeze, at a time when another mortgage company was making our mortgage process into a nightmare. We will always be grateful for how quickly she stepped into our difficult situation and turned a months-long stagnation into a successful situation within a matter of days. The other mortgage competitors told us there was...Laura Coulter was wonderful to work with! She truly made the mortgage process a breeze, at a time when another mortgage company was making our mortgage process into a nightmare. We will always be grateful for how quickly she stepped into our difficult situation and turned a months-long stagnation into a successful situation within a matter of days. The other mortgage competitors told us there was no way she could do better than them, but not only did she do better, she slammed the ball out of the park! Read MoreRead Less
Choxy Cecchini
Jd, Denise and EVERYONE has been sterling in the explainning, execution, follow-up during this entire process. The only thing that would make us say more serb comments is us getting the second $100.00 Visa Grift Card for our sterling cooperation with the entire Rocket Mortgage Staff. Thank You Management of Rocket Mortgage.
Jordan Nearhoof
Great attentiveness and all around service
John Taylor
Working with Lee was great and he walked me though the whole thing it took a little than I was planned but he was really understanding and gave me great rate and lower my payment.
Kevin Marsh
very informative and knowledgeable and very polite.
Suzanne Wesolowski
We recommend you ask for Tima when using Rocket Mortgage and your mortgage finance or refinance will be a smooth and quick process! His professionalism, knowledge and availability is refreshing! We will actually miss speaking with him now that we've closed our loan.
Carol Kreitner
We were referred to Ember by a friend who was really impressed with her. She was efficient, friendly, and a seasoned professional. Within a phone call she was able to tell us how we could save. We had a fair amount of equity but wanted to save in months payments. We are seniors on a fixed income. We decided right away to proceed and within a few days had a home assessment and were assigned to a ...We were referred to Ember by a friend who was really impressed with her. She was efficient, friendly, and a seasoned professional. Within a phone call she was able to tell us how we could save. We had a fair amount of equity but wanted to save in months payments. We are seniors on a fixed income. We decided right away to proceed and within a few days had a home assessment and were assigned to a client care specialist. We were able to do everything by internet never leaving our home. We are closing tomorrow at our home less than a month from application! We are saving several hundred dollars per month and are getting enough payoff to get rid of every bill we have. Could not be more impressed with Ember and in Rocket Mortgage in general. Thank you Ember!Read MoreRead Less
Rajesh Kumar
Great service, excellent customer satisfaction provided from start to close.
Cathy Clamp
Chris was fantastic to work with. This is the second time we have worked together. He makes the process as smooth as possible and always picks up his phone.