Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Jessica Solá
Where do I begin? From the second we first spoke on the phone, I knew I was in good hands. First off, Mark understood my level of anxiety due to not knowing what to expect when it came to the process of buying my first home. My boyfriend and I are a young couple who were very eager to move in to our own home, nonetheless buy it! And so Mark took into account our situation. We hit A LOT of bumps in...Where do I begin? From the second we first spoke on the phone, I knew I was in good hands. First off, Mark understood my level of anxiety due to not knowing what to expect when it came to the process of buying my first home. My boyfriend and I are a young couple who were very eager to move in to our own home, nonetheless buy it! And so Mark took into account our situation. We hit A LOT of bumps in the road but I didn't give up and Mark did not give up on us either! Rather, he guided us in the right direction, was diligent, and clear with what we needed to do to get to the next step. I will never forget one of the many phone calls we had and I began to cry on the phone as I began to think that home buying may have not been for us but MANY THANKS to Mark, he did not let us give up and reminded us that he will help us get through the hurdle! And sure enough, he did, and now we are on our way to closing in less than 2 weeks! Couldn't have done it with out you Mark!Read MoreRead Less
David Jamison
Joseph and Shannon are true professionals! They helped me choose the best VA loan option for my family and made the entire process go smoothly. I can't believe how much I saved!

Many thanks...
SSGT JAMISON
USAF Veteran
John Skoglie
Honest assessment of my financial options followed by a very smooth path to closing!
Kim Abbs
Very pleased! Would definitely recommend.
Dave Mooney
Ryan was very professional, courteous, mortgage adviser. He was patient with me one of his potential clients and definitely worked hard on my behalf to understand my personal goals with a refinance of my home and property. It is not often that I get an opportunity to work seamlessly over the phone with a personal banker going over my financial goals although he may have peers with equal skills I...Ryan was very professional, courteous, mortgage adviser. He was patient with me one of his potential clients and definitely worked hard on my behalf to understand my personal goals with a refinance of my home and property. It is not often that I get an opportunity to work seamlessly over the phone with a personal banker going over my financial goals although he may have peers with equal skills I still wanted to thank him for his service and offer a review as he certainly deserves a great review.
He is going to a professional meeting as we speak but will get back to me asap with offers.
Respectfully, DaveRead MoreRead Less
Danny Lee
Good Customer Services - Very friendly & Informative
Tami Larson
Amie was a such a blessing to us. She anticipated any concerns or questions we might have and handled items promptly. She consistently exceeded our service expectations throughout the entire loan process. Her pleasant and customer-centric manner relieved our stress at times. If it wasn't for Amie, our experience with Rocket Mortgage might have been less positive. She truly made a difference!
Adam Young
Jennifer was extremely helpful from the first phone call to the last as was the rest of Rocket Mortgage. I would recommend her professionalism to anyone looking to refinance .
Raymond Rogers
I was fortunate to meet Lucas in person when he paid a visit to my place of employment. Lucas explained how easy it would be to get started on financing a home and when ever I was ready I should give him a call. Wow what a great experience I had going with Rocket Mortgage and what a great guy Lucas was for us. He was knowledgeable and reassuring during the entire process which made it easy. I will...I was fortunate to meet Lucas in person when he paid a visit to my place of employment. Lucas explained how easy it would be to get started on financing a home and when ever I was ready I should give him a call. Wow what a great experience I had going with Rocket Mortgage and what a great guy Lucas was for us. He was knowledgeable and reassuring during the entire process which made it easy. I will recommend Lucas and Rocket Mortgage and I will use them again.Read MoreRead Less
Jacqueline Gutierrez
Laura Coulter was wonderful to work with! She truly made the mortgage process a breeze, at a time when another mortgage company was making our mortgage process into a nightmare. We will always be grateful for how quickly she stepped into our difficult situation and turned a months-long stagnation into a successful situation within a matter of days. The other mortgage competitors told us there was...Laura Coulter was wonderful to work with! She truly made the mortgage process a breeze, at a time when another mortgage company was making our mortgage process into a nightmare. We will always be grateful for how quickly she stepped into our difficult situation and turned a months-long stagnation into a successful situation within a matter of days. The other mortgage competitors told us there was no way she could do better than them, but not only did she do better, she slammed the ball out of the park! Read MoreRead Less