Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Choxy Cecchini
Jd, Denise and EVERYONE has been sterling in the explainning, execution, follow-up during this entire process. The only thing that would make us say more serb comments is us getting the second $100.00 Visa Grift Card for our sterling cooperation with the entire Rocket Mortgage Staff. Thank You Management of Rocket Mortgage.
Jordan Nearhoof
Great attentiveness and all around service
John Taylor
Working with Lee was great and he walked me though the whole thing it took a little than I was planned but he was really understanding and gave me great rate and lower my payment.
Kevin Marsh
very informative and knowledgeable and very polite.
Suzanne Wesolowski
We recommend you ask for Tima when using Rocket Mortgage and your mortgage finance or refinance will be a smooth and quick process! His professionalism, knowledge and availability is refreshing! We will actually miss speaking with him now that we've closed our loan.
Carol Kreitner
We were referred to Ember by a friend who was really impressed with her. She was efficient, friendly, and a seasoned professional. Within a phone call she was able to tell us how we could save. We had a fair amount of equity but wanted to save in months payments. We are seniors on a fixed income. We decided right away to proceed and within a few days had a home assessment and were assigned to a ...We were referred to Ember by a friend who was really impressed with her. She was efficient, friendly, and a seasoned professional. Within a phone call she was able to tell us how we could save. We had a fair amount of equity but wanted to save in months payments. We are seniors on a fixed income. We decided right away to proceed and within a few days had a home assessment and were assigned to a client care specialist. We were able to do everything by internet never leaving our home. We are closing tomorrow at our home less than a month from application! We are saving several hundred dollars per month and are getting enough payoff to get rid of every bill we have. Could not be more impressed with Ember and in Rocket Mortgage in general. Thank you Ember!Read MoreRead Less
Rajesh Kumar
Great service, excellent customer satisfaction provided from start to close.
Cathy Clamp
Chris was fantastic to work with. This is the second time we have worked together. He makes the process as smooth as possible and always picks up his phone.
Rachael Rango
Ryan was extremely helpful and thorough throughout the process. He answered all of our questions and explained everything well. He responded to our calls/messages quickly, ran numbers for MULTIPLE scenario we gave him, and was very pleasant to work with. I highly recommend him!
Jane Anderson
Danny did a great job navigating us through the refinance process. He promptly responded to our messages and calls and provided professional assistance when needed. Danny is very knowledgeable about the loan process and is a pleasure to work with.