Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Joe Aquino
Michael was very detailed on what the steps were involved with getting the mortgage refinanced, and was always responsive to any questions or concerns that I may have had along the way. I have no hesitation in dealing with Rocket Mortgage again, should the opportunity present itself, or recommending Rocket Mortgage to others. Michael's professionalism just reinforced that opinion.
Stacey Haralson Street
Mike was fantastic - VERY responsive, VERY helpful, really made the whole refinancing process seamless for us. Certainly can't say that about other banks that we worked with in the past! We have been nothing but over-the-top pleased with Mike and the Rocket Mortgage team for all of their help during our refinancing process, as well as the friendly customer service we've received since we ...Mike was fantastic - VERY responsive, VERY helpful, really made the whole refinancing process seamless for us. Certainly can't say that about other banks that we worked with in the past! We have been nothing but over-the-top pleased with Mike and the Rocket Mortgage team for all of their help during our refinancing process, as well as the friendly customer service we've received since we completed all of our paperwork. It's been two months since we refinanced - we'll be sure to use Rocket Mortgage again next time, too!Read MoreRead Less
Brian Krupich
Made the process very fast and very easy from our side. No complaints at all -- process was well organized and communication was seamless throughout the entire experience.
Clint Atherton
Lynae was my initial contact and helped me really get started. She provided great information and options for my refi. Once the terms of the loan are established, they give you a new contact to take you thru the rest of the process. Despite this, Lynae was always still available to answer any questions or concerns I had. She was the best part of the process!
Robyn Hudson
He was extremely helpful when things got complicated. The process was fairly easy. I like that I can review my loan online at all times. Rocket Mortgage is easy to work with.
David MacArthur
Ember did a great job with my loan application. She made the entire experience quite simple, and stress free!
John Tickle
Tracy was a pleasure to work with. He was efficient and helpful through the entire process. He made the financing process much easier than with a traditional brick-and-mortar Bank.
Carol Giese
I admit I was not enthused about refinancing our home as I had a difficult time doing so in the past. I financed through our local bank in the past and it took 3 months and numerous phone calls to complete the process!
Chad assured me that he could accomplish refinancing and save me money in less than 1 month and he did!!! The entire process was easy to follow and all at times Chad and his ...I admit I was not enthused about refinancing our home as I had a difficult time doing so in the past. I financed through our local bank in the past and it took 3 months and numerous phone calls to complete the process!
Chad assured me that he could accomplish refinancing and save me money in less than 1 month and he did!!! The entire process was easy to follow and all at times Chad and his associates were very professional.
I asked a lot of questions as I am not a business person. ( I'm a retired nurse) At no time did I feel my questions were a nuisance but rather they were well received and explained in a manner I could understand.
I would definitely recommend Rocket Mortgage to everyone...in fact I have!
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Ashlee Pierson
Sean was also great to work with! He helped to make our refinance an easy and fast process! He was very knowledgeable and quick to return calls and emails. Thanks Sean!
Bill Gerald
My experience with Brent during my loan losing was nothing short of pleasant and easy. Brent kept me informed throughout the transaction. He helped keep the transaction on tract without any issues. I am in the real estate industry and have access to many lenders but with people like Brent I would only use Rocket Mortgage. I have used Rocket Mortgage 3 times in the past and will continue to use ...My experience with Brent during my loan losing was nothing short of pleasant and easy. Brent kept me informed throughout the transaction. He helped keep the transaction on tract without any issues. I am in the real estate industry and have access to many lenders but with people like Brent I would only use Rocket Mortgage. I have used Rocket Mortgage 3 times in the past and will continue to use them in the future. Anyone one in need of a permanent loan would be well advised to use Brent and Rocket Mortgage.Read MoreRead Less