Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Daniel Epstein
One day I decided to refinance so I called Rocket Mortgage and was very fortunate Chad Kubik answered the phone. This guy wasn't your typical agent. There was something about Chad you could trust right from the start. Most agents in this business can be shady and just want to make a buck no matter what. Chad was different he wanted to make money but not at your expense. He explained everything to ...One day I decided to refinance so I called Rocket Mortgage and was very fortunate Chad Kubik answered the phone. This guy wasn't your typical agent. There was something about Chad you could trust right from the start. Most agents in this business can be shady and just want to make a buck no matter what. Chad was different he wanted to make money but not at your expense. He explained everything to me and said if you don't feel comfortable at anytime don't go through with it. It was the most pleasurable experience I have ever had with refinancing. Chad followed through constantly to make sure everything was going well and I always felt free to call. Chad kept his word and more. Everything he said would happen happened. I 'm sorry the process is over. Even the day I was getting ready to sign Chad checked in as I was sitting with the closing agent to give some last minute advise. I could go on and on how honest and trustworthy this guy is. I highly recommend Chad when refinacing your home. Read MoreRead Less
Isabel Afanador
Simon was very clear about the process of the loan . He was right to the point on all the action I needed to take. It made my experience a really smooth one. I really appreciate how professional and efficient he was throughout the whole process. Thank you Simon.
Trevor McConville
While certain aspects of closing the loan were difficult, Kris was very helpul, knowledgeable, and readyou to kit our curve balls. He always answered my call with what i needed. Great to work with.
Donna Rector
What a pleasant, helpful, professional guy!! He was so willing to help me however I am not comfortable at this point to refi. I have several renovation projects in the works and some to be started that I am just not sure how much $'s it's going to take and do not want to limit myself.
Bert Hursh
Speaking with someone who is well versed and not scripted was a good experience for a first timer in the home buying world. Talking to Drew is talking to a friend.
John McGraw
Eliz has been amazing during this process to re-finance our home. Every question I have come up with, she always has an answer. She makes herself available to you during the whole process; whether you contact her via email or phone, she will reply! This is my first re-finance and I had many questions and Eliz has been there to answer them all and takes the time to explain! I can't say enough ...Eliz has been amazing during this process to re-finance our home. Every question I have come up with, she always has an answer. She makes herself available to you during the whole process; whether you contact her via email or phone, she will reply! This is my first re-finance and I had many questions and Eliz has been there to answer them all and takes the time to explain! I can't say enough about Eliz, she has made this whole process go as smooth as possible! Thank You So Much for your assistance!Read MoreRead Less
Robert Gragg
Explained everything, quick to respond, friendly and courteous.
Bob N Connie Bratcher
Eliz is very knowledgeable and helpful. Made the refinance easy to complete.
Ashley Burns
Awsome customer service skills. Made me fill comfortable and relaxed. Answered all my questions and made sure I fully understand the process. I would highly recommend him to anyone who was looking for a mortgage.
Sammy Turner
Maggie was the best to work with. At first i wasn't sure if I wanted to refinance or get an equity loan. Maggie explained the diiferences and options. I decided to refinace and she helped me through the process online. It was fast and easy. I would recommend Maggie when thinking about refinacing!