Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Bonnie Bridges-Smith
Hebah was extremely helpful through the entire process and beyond closing. She is very professional and easy to communicate with. She makes you feel comfortable asking any question you may have. Excellent communicator.
Christine Davis
Kyle is outstanding in every way. Thorough, knowledgable, kind and respectful in every aspect of my process. I highly recommend him and Rocket Mortgage for the home loan adventure.
Anita Amstutz
Michael was persistent, but never impolite or overbearing. Always available and very clear communicator.
Sammy Satullo
Marty is someone who has been there day one making sure that I do all the right things to be successful in my career here -- he has shaped me into a better banker. Ultimately, professionally and personally, Marty is someone that I can consider a friend and someone that I know I can go to if I have any questions.
Perry Lesher
Working with Phillip to refinance my mortgage was a quick and easy process. He was extremely helpful in explaining my options and all the necessary "paperwork" was handled quickly. My loan closed about a month after I first contacted him. I will definitely use Rocket Mortgage and Phillip again if I ever need another mortgage.
Doug Ligon
Chris was extremely helpful during the entire loan process. He was able to answer all of my questions and kept me up to date with all of the documentation. I would recommend Chris to anyone who was looking into refinancing their home.
Andrew Charles
Marty has been a huge part of growing my career here at Rocket Mortgage. I had the pleasure of having him as my instructor while taking my SAFE class, then he took a position as a DGT trainer, so I was able to have him teach me more specifics to the banking floor. Marty brings passion to everything he does on the job. He's upbeat in the classroom, he's helpful with any questions on the floor, and ...Marty has been a huge part of growing my career here at Rocket Mortgage. I had the pleasure of having him as my instructor while taking my SAFE class, then he took a position as a DGT trainer, so I was able to have him teach me more specifics to the banking floor. Marty brings passion to everything he does on the job. He's upbeat in the classroom, he's helpful with any questions on the floor, and he will not hesitate to jump on a call with you if a leader is not available. Marty really knows his stuff and he is a HUGE asset to the Crown Jewel in Cleveland.Read MoreRead Less
Marius Rauckis
Great customer service, very knowledgeable. I really get the impression that Mark cares about his clients satisfaction, we are not just another number.
Marsha Perry
Clay is an excellent employee for Rocket Mortgage. He knows the mortgage business and procedures and answered all our questions. Clay even called us at night so we knew he was working hard for us. We recommend him to anyone in need of a mortgage.
Camden Shrum
Brandon was the best mortgage guy I have ever talked to. He was very thorough and, was very quick to respond to anything i needed. He also explained any questions I had very well and made everything easy to understand.